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    <title>topic Re: Skyline v2.1 - Error when trying to add a vRealize Operations Manager in Skyline Community Discussions</title>
    <link>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484809#M419</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;Hi &lt;B&gt;TBKing&lt;/B&gt;,&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;Welcome to Skyline Communities!&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;There is known issue, if we are adding VROPS with read-only account. &lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;To work around this issue please add vrops with a default admin account.&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;Once added, you can change the user from admin to read-only account.&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;---------------------------------------------------------------------------------------------------------&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG style="color: #3d3d3d; font-size: 10.5pt; font-family: 'Helvetica',sans-serif;"&gt;Was it helpful? &lt;/STRONG&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;Let us know by completing &lt;/SPAN&gt;&lt;A href="https://insights.vmware.com/cgi-bin/qwebcorporate.dll?idx=4RA39B&amp;amp;source=skyline"&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #2989c5;"&gt;this short survey here&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Thu, 22 Aug 2019 14:12:57 GMT</pubDate>
    <dc:creator>AjayChananaVMwa</dc:creator>
    <dc:date>2019-08-22T14:12:57Z</dc:date>
    <item>
      <title>Skyline v2.1 - Error when trying to add a vRealize Operations Manager</title>
      <link>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484805#M415</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I get the following error when trying to add a vROM to the skyline configuration.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;"Endpoint test failed. -&amp;gt; cannot retry due to server authentication, in streaming mode"&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;The skyline user I setup in vROM has only Read Only permissions assigned to it in vROM.&lt;/P&gt;&lt;P&gt;I am at vROM v7.0&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;&lt;P&gt;Chad&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 16 Apr 2019 12:30:35 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484805#M415</guid>
      <dc:creator>cborsheim</dc:creator>
      <dc:date>2019-04-16T12:30:35Z</dc:date>
    </item>
    <item>
      <title>Re: Skyline v2.1 - Error when trying to add a vRealize Operations Manager</title>
      <link>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484806#M416</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hello Chad,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Welcome to Skyline community!&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Please try below steps and share the output.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;Check if we are able to ping vrops from skyline appliance?&lt;/LI&gt;&lt;LI&gt;Check if we are able to resolve vrops FQDN from skyline appliance?&lt;/LI&gt;&lt;LI&gt;Do we have a default or custom certificate?&lt;/LI&gt;&lt;LI&gt;Please check &lt;SPAN style="background-color: #f6d5d9;"&gt;vrops &lt;/SPAN&gt;certificate information if the "Subject Alternate Name" is configured with FQDN or IP address. &lt;/LI&gt;&lt;LI&gt;Try to configure vrops with the information available from SAN (FQDN/IP).&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="pastedImage_12.png"&gt;&lt;img src="https://communities.vmware.com/t5/image/serverpage/image-id/9856i04848F7198DFD1E5/image-size/large?v=v2&amp;amp;px=999" role="button" title="pastedImage_12.png" alt="pastedImage_12.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Further, if you still face challenges, let us know if we can setup webex, I would request to provide your contact details in below smart sheet to proceed.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A href="https://app.smartsheet.com/b/form/9e31b64730f2419ba2aa50f6c72e66a3" title="https://app.smartsheet.com/b/form/9e31b64730f2419ba2aa50f6c72e66a3"&gt;VMware Skyline Community - Smartsheet.com&lt;/A&gt; &lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 16 Apr 2019 19:41:41 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484806#M416</guid>
      <dc:creator>AjayChananaVMwa</dc:creator>
      <dc:date>2019-04-16T19:41:41Z</dc:date>
    </item>
    <item>
      <title>Re: Skyline v2.1 - Error when trying to add a vRealize Operations Manager</title>
      <link>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484807#M417</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi Chad,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;We had similar issue.&lt;/P&gt;&lt;P&gt;Skyline user password expired in vROM.&lt;/P&gt;&lt;P&gt;The solution was to log in with skyline user in vROM and change the password.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I hope it helps.&lt;/P&gt;&lt;P&gt;Toma&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 17 Jul 2019 11:33:11 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484807#M417</guid>
      <dc:creator>szabotoma</dc:creator>
      <dc:date>2019-07-17T11:33:11Z</dc:date>
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    <item>
      <title>Re: Skyline v2.1 - Error when trying to add a vRealize Operations Manager</title>
      <link>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484808#M418</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I'm getting the same error.&lt;/P&gt;&lt;P&gt;From the Skyline appliance, I can ping the vRops server by IP, and by FQDN (yes it resolves)&lt;/P&gt;&lt;P&gt;I can log in to vRops with the Skyline service account (set up as Read Only role in vRops)&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I tried IP and FQDN in the Skyline "Add vRealize Operations" screen&lt;/P&gt;&lt;P&gt;(note: strangely enough, set up vSphere with FQDN as IP was failing)&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I do get the yellow "Certificate thumbprint" message with either the IP or FQDN&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I get a different error if I enter "domain\user" vs "user@domain"&lt;/P&gt;&lt;P&gt;If I enter user@domain with a bad password, I'm back to the "Endpoint test failed ...." error.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I get the same error if I use my personal account that can log into vRops.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 22 Aug 2019 13:49:13 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484808#M418</guid>
      <dc:creator>TBKing</dc:creator>
      <dc:date>2019-08-22T13:49:13Z</dc:date>
    </item>
    <item>
      <title>Re: Skyline v2.1 - Error when trying to add a vRealize Operations Manager</title>
      <link>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484809#M419</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;Hi &lt;B&gt;TBKing&lt;/B&gt;,&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;Welcome to Skyline Communities!&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;There is known issue, if we are adding VROPS with read-only account. &lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;To work around this issue please add vrops with a default admin account.&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;Once added, you can change the user from admin to read-only account.&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin-bottom: .0001pt;"&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;---------------------------------------------------------------------------------------------------------&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG style="color: #3d3d3d; font-size: 10.5pt; font-family: 'Helvetica',sans-serif;"&gt;Was it helpful? &lt;/STRONG&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;Let us know by completing &lt;/SPAN&gt;&lt;A href="https://insights.vmware.com/cgi-bin/qwebcorporate.dll?idx=4RA39B&amp;amp;source=skyline"&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #2989c5;"&gt;this short survey here&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 22 Aug 2019 14:12:57 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484809#M419</guid>
      <dc:creator>AjayChananaVMwa</dc:creator>
      <dc:date>2019-08-22T14:12:57Z</dc:date>
    </item>
    <item>
      <title>Re: Skyline v2.1 - Error when trying to add a vRealize Operations Manager</title>
      <link>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484810#M420</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I'm still getting the same error.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I gave it a bit of time, and I logged in to vRops again with the account.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 22 Aug 2019 14:38:23 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484810#M420</guid>
      <dc:creator>TBKing</dc:creator>
      <dc:date>2019-08-22T14:38:23Z</dc:date>
    </item>
    <item>
      <title>Re: Skyline v2.1 - Error when trying to add a vRealize Operations Manager</title>
      <link>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484811#M421</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi &lt;B&gt;TBKing&lt;/B&gt;​&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Please share your contact details in below form, I will get in touch with you.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A href="https://app.smartsheet.com/b/form/9e31b64730f2419ba2aa50f6c72e66a3" title="https://app.smartsheet.com/b/form/9e31b64730f2419ba2aa50f6c72e66a3"&gt;Smartsheet Forms&lt;/A&gt; &lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 22 Aug 2019 19:33:28 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484811#M421</guid>
      <dc:creator>AjayChananaVMwa</dc:creator>
      <dc:date>2019-08-22T19:33:28Z</dc:date>
    </item>
    <item>
      <title>Re: Skyline v2.1 - Error when trying to add a vRealize Operations Manager</title>
      <link>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484812#M422</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;B&gt;TBKing&lt;/B&gt;​ I am having the same issue. Were you able to fix it?&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 06 Sep 2019 15:38:17 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484812#M422</guid>
      <dc:creator>Deso1ator</dc:creator>
      <dc:date>2019-09-06T15:38:17Z</dc:date>
    </item>
    <item>
      <title>Re: Skyline v2.1 - Error when trying to add a vRealize Operations Manager</title>
      <link>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484813#M423</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Yes.&lt;/P&gt;&lt;P&gt;Ajay was very helpful.&lt;/P&gt;&lt;P&gt;One of the key things that I remember was to use the actual admin account to add vRops, rather than an account with Admin role.&lt;/P&gt;&lt;P&gt;Then we could change the account used to the proper one.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 06 Sep 2019 15:45:39 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484813#M423</guid>
      <dc:creator>TBKing</dc:creator>
      <dc:date>2019-09-06T15:45:39Z</dc:date>
    </item>
    <item>
      <title>Re: Skyline v2.1 - Error when trying to add a vRealize Operations Manager</title>
      <link>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484814#M424</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;B&gt;TBKing&lt;/B&gt;​ Thanks for the quick reply. Turns out I was using the incorrect password. The error message really needs to reflect what the problem is.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 06 Sep 2019 17:39:51 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484814#M424</guid>
      <dc:creator>Deso1ator</dc:creator>
      <dc:date>2019-09-06T17:39:51Z</dc:date>
    </item>
    <item>
      <title>Re: Skyline v2.1 - Error when trying to add a vRealize Operations Manager</title>
      <link>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484815#M425</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi Deso1ator,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Feedback noted. We will work on it.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 06 Sep 2019 18:21:40 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Skyline-Community-Discussions/Skyline-v2-1-Error-when-trying-to-add-a-vRealize-Operations/m-p/484815#M425</guid>
      <dc:creator>sri_vmware</dc:creator>
      <dc:date>2019-09-06T18:21:40Z</dc:date>
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