Your VMware Skyline Collectors are Unhealthy email but web portal dashboard shows as Healthy?

AP2016AP — Tue, 19 Sep 2023 15:39:50 GMT

As stated, we received an email alert stating our collector is unhealthy. The email shows a status of : "NO_DATA".

The web portal dashboard shows the collector is healthy although it also shows a "Notification" on the right is a link that states "Collector Skyline - Collector is Unhealthy. Please resotry your Collectors to Healthy status to resume receiving proactive Findings in Advisor Pro". If I click on the link, it takes me to the collectors page and shows me my one healthy collector that shows my last successful upload 21 minutes ago.

I'm not sure if this is a false positive? Does the "Notification" remain for a set amount of time before it resets even if the condition changed from unhealthy to healthy? How can I clear the "Notification"?

Any other input?

Thanks, Aaron

Re: Your VMware Skyline Collectors are Unhealthy email but web portal dashboard shows as Healthy?

battybishop — Fri, 22 Sep 2023 16:25:38 GMT

Notifications stay and are not auto cleared if the issue is resolved.

topic Your VMware Skyline Collectors are Unhealthy email but web portal dashboard shows as Healthy? in Skyline Community Discussions

Your VMware Skyline Collectors are Unhealthy email but web portal dashboard shows as Healthy?

Re: Your VMware Skyline Collectors are Unhealthy email but web portal dashboard shows as Healthy?