topic Re: Error - Program member not found in VMware Education Services Discussions

Error - Program member not found

jacky1988 — Mon, 21 Oct 2019 22:54:08 GMT

I am having an issue accessing a the NSX-T course I have purchased. I can see it listed under my subscriptions in the admin portal but when I click the link I am redirected to an error on the Learning Zone page which says "Error - Program member not found".

Has anyone else had this issue? I have contacted education support but have not heard back

Re: Error - Program member not found

Lborg — Tue, 28 Jul 2020 23:49:30 GMT

I'm also having the exact same issue with one of my courses. Just wondering if you found a solution for it?

I've also contacted VMware support however they still haven't got back to me.

Thanks!

Re: Error - Program member not found

lbourque — Wed, 29 Jul 2020 11:52:39 GMT

Have you tried accessing this in a private browser window?

Re: Error - Program member not found

Lborg — Wed, 29 Jul 2020 22:52:12 GMT

Thanks for the assistance, I tried private, and tried multiple browsers.

Support ended up fixing it, so if anyone else has this issue email myLearn_support@vmware.com they may take a few days to get back to you.

Re: Error - Program member not found

NiltonTobita — Mon, 25 Oct 2021 10:07:49 GMT

I am having the same problem

Re: Error - Program member not found

NiltonTobita — Mon, 25 Oct 2021 10:10:31 GMT

I am having the same problem

Re: Error - Program member not found

scott28tt — Mon, 25 Oct 2021 12:29:42 GMT

@NiltonTobita

And you have sent an email as per the marked solution?

Re: Error - Program member not found

NiltonTobita — Mon, 25 Oct 2021 12:31:21 GMT

yes, I did