topic Re: Deactivated Email in VCTA: VMware Certified Technical Associate

Deactivated Email

aseljamel2 — Mon, 24 Jul 2023 13:17:18 GMT

Hi,

I would like to access vmware customer connect with my email (a.aljamel@it.misuratau.edu.ly), but couldn't. the system keeps displayinh a message of that my email is "deactivated" as shown in the image attached with this message.

I tried using the offered link, but no reaponse.

I need to schedule my exam by using that email as soon as possible.

help please or at least forwrd me to the right palce to help me.

Thanks in advance

Re: Deactivated Email

scott28tt — Mon, 24 Jul 2023 13:57:10 GMT

What happens when you click the "contact support" link in your screenshot?

For issues related to certification exams, try emailing certification@vmware.com

Re: Deactivated Email

aseljamel2 — Fri, 04 Aug 2023 14:45:38 GMT

nothing happen, just a support form open, i filled in it and submitted it with no response.

Re: Deactivated Email

scott28tt — Sat, 05 Aug 2023 09:17:55 GMT

And what happened when you emailed certification@vmware.com as per my previous reply?

Re: Deactivated Email

aseljamel2 — Sat, 05 Aug 2023 09:55:04 GMT

Thank you forcaring about my case, I appreciate that.

Curently, I have a Case 23924538807: Deactivated Email [ ref:_00D409hQR._500Hr1XHMRY:ref ].

After long time waiting, two days ago, I recieved a CC email that my case was forwarded to licensing_entitlement_support@vmware.com by Ramakrishna Devisetti, from Business application support team (rdevisetti@vmware.com).
I am still waiting.

Re: Deactivated Email

asmajlov — Sat, 05 Aug 2023 10:19:27 GMT

Hi team

I have same problem where my account is deactivated and I sent per instructions email to VMware and I received first time response and after that they are ignoring me, no response at all. I am very disappointed at this point:(((

I have read this thread and sent email to certification@vmware.com.

Thanks

Re: Deactivated Email

asmajlov — Wed, 23 Aug 2023 22:27:50 GMT

Hi all,

For me, I sent a couple of emails to both email addresses below and no response for the last 1 month and more :((

I kindly reminded them to provide an update, but it seems like the person/group that receiving the email is purposely ignoring my request. This behavior does not reflect well on vendors such as VMware, it sounds very unprofessional.

While I have been a loyal user of VMware in every organization I have worked for, I will try to move away from it.

Thanks