topic Re: m in Certification Discussions

Pearson VUE SSO problem

OrestesSantos — Mon, 15 May 2023 12:23:33 GMT

Guys please

I already tried everything but I am not being able to schedule

Spring Professional Develop (2V0-72.22)

when I click on "Confirm and Continue to SSO Pearson VUE" button nothings happen.

Some friends are having the same issues.

What can be done to solve this?

Re: Pearson VUE SSO problem

SharelleP — Mon, 15 May 2023 18:21:51 GMT

I was able to click on the public website and get to the Pearson registration page. Can you confirm where you were accessing the link? I recommend going directly to certification@vmware.com for additional help

Re: Pearson VUE SSO problem

moaid123 — Mon, 15 May 2023 22:11:01 GMT

same problem is happening to me

m

OrestesSantos — Mon, 15 May 2023 22:32:41 GMT

I am feeling really lost with this situation. I have no idea of what to do now to take this test. I emailed this situation to mylearn_support@vmware.com, they answered asking for some print screens. ill update if anything new happens.

Re: Pearson VUE SSO problem

SharelleP — Tue, 16 May 2023 02:18:27 GMT

Can you please confirm where you are accessing the link? Its not clear to me the path being taken to get to the registration link.

Re: m

SharelleP — Tue, 16 May 2023 02:19:24 GMT

I would be asking the same thing as I am not entirely sure the path you are taking. If you don't hear back by Wed US time, ping me and I will see what I can do.

Re: m

moaid123 — Tue, 16 May 2023 07:37:29 GMT

here is the link

https://mylearn.vmware.com/mgrUsers/validateProfile.cfm?ui=Full

then you will click "Confirm and continue to single sign-on to pearson vue

Re: m

OrestesSantos — Tue, 16 May 2023 09:40:47 GMT

Exactly this window. Since is my first time connecting I get redirected to this window and when I click on the

"Confirm and continue to single sign-on to pearson vue"

it goes to a blank page

Re: m

OrestesSantos — Tue, 16 May 2023 09:42:42 GMT

The problem is on the "Confirm and continue to Single Sign on to Pearson Vue"its not working and I always get redirected to this window.

Re: m

oesparza — Wed, 17 May 2023 13:14:08 GMT

I am experiencing the exact same issue. Is there any update on this?

Re: m

SharelleP — Wed, 17 May 2023 15:53:15 GMT

Sorry I am not able to identify the source of the issue. I can only recommend contacting mylearn support team as if the issue is SSO, there must be something with your account set up causing the connection to fail.

Re: m

SharelleP — Wed, 17 May 2023 18:07:30 GMT

Possible solution! Please check to see if your name uses any special characters. We have reports from candidates in Brazil who had their issue resolved when they removed the special characters from their name when registering. Please let me know if that solves the problem so we can inform our support team of how to handle cases like this.

Re: Pearson VUE SSO problem

moaid123 — Wed, 17 May 2023 22:11:02 GMT

issue is resolved for me.

Re: Pearson VUE SSO problem

mhb4ever — Thu, 19 Oct 2023 15:53:32 GMT