Weird issue with Snip and Sketch

GTO455 — Fri, 23 Sep 2022 15:18:51 GMT

Hello,

Having an issue with Snip and Sketch and hope someone has seen this before an can help.

We were having an issue with Snip and Sketch on our main image, reinstalled the Windows package on the main image and all is working fine now.

However, now S&S it will only work for a user logging into the desktop pool if we delete their Windows Settings folder in their UEM Profile first. Once we do that, S&S works.

Once they log out and back into VDI, S&S fails to launch again stating "You'll need a new app to open this ms-screenclip link" and we have to repeat the process. All other UWP apps (calculator, Sticky Notes, etc.) seem to work fine.

Has anyone else seen this?

Windows 10 21H2
Horizon 8-2111
UEM 9.11
FSlogix

Default FTA profile

[IncludeFolderTrees] <LocalAppData>\Packages\ #Edge Config File already captures theses settings. [ExcludeFolderTrees] <LocalAppData>\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe [IncludeRegistryTrees] HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts HKCU\SOFTWARE\Microsoft\Windows\Shell\Associations HKCU\Software\Microsoft\Windows\CurrentVersion\ApplicationAssociationToasts #From VMware KB60282 https://kb.vmware.com/s/article/60282 HKCU\Software\Microsoft\Windows\CurrentVersion\CapabilityAccessManager\ConsentStore HKCU\Software\Classes\ActivatableClasses\Package HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel HKCU\Software\Classes\Extensions\ContractId\Windows.Protocol\PackageId [IncludeIndividualRegistryValues] HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\UserSignedIn

Re: Weird issue with Snip and Sketch

antonpaloka — Tue, 11 Oct 2022 18:46:46 GMT

Does it work if you do the following:

Click Windows taskbar notification panel, or hit WIN + A
Select Screen Snip, wait for it to load and then close it.

Does it now work?

topic Weird issue with Snip and Sketch in Dynamic Environment Manager

Weird issue with Snip and Sketch

Re: Weird issue with Snip and Sketch