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    <title>topic Office 365 not working with UEM 9.3 in Dynamic Environment Manager</title>
    <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362866#M1963</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hello &lt;/P&gt;&lt;P&gt;In a master image customer installed office 365 , every time they launches virtual desktops(Instant clone) with App volume writable (UIA Only) outlook gives " Welcome to outlook and customer has to reconfigure the outlook again.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;In the writable volume ost file is not appending, its creating separately, I can see OST(1), OST(2) etc.. How do I resolve this issues?? any thoughts&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Horizon View&amp;nbsp; 7.4&lt;/P&gt;&lt;P&gt;UEM 9. 3&lt;/P&gt;&lt;P&gt;App volume 2.13.2&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Tue, 06 Mar 2018 11:04:28 GMT</pubDate>
    <dc:creator>balagbm2017</dc:creator>
    <dc:date>2018-03-06T11:04:28Z</dc:date>
    <item>
      <title>Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362866#M1963</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hello &lt;/P&gt;&lt;P&gt;In a master image customer installed office 365 , every time they launches virtual desktops(Instant clone) with App volume writable (UIA Only) outlook gives " Welcome to outlook and customer has to reconfigure the outlook again.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;In the writable volume ost file is not appending, its creating separately, I can see OST(1), OST(2) etc.. How do I resolve this issues?? any thoughts&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Horizon View&amp;nbsp; 7.4&lt;/P&gt;&lt;P&gt;UEM 9. 3&lt;/P&gt;&lt;P&gt;App volume 2.13.2&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 06 Mar 2018 11:04:28 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362866#M1963</guid>
      <dc:creator>balagbm2017</dc:creator>
      <dc:date>2018-03-06T11:04:28Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362867#M1964</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi &lt;B&gt;balagbm2017&lt;/B&gt;,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;What UEM configuration settings have you created so far? Can you share a UEM log file (FlexEngine.log), at log level DEBUG, covering a full session from logon to logoff?&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 06 Mar 2018 15:50:52 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362867#M1964</guid>
      <dc:creator>DEMdev</dc:creator>
      <dc:date>2018-03-06T15:50:52Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362868#M1965</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi &lt;B&gt;balagbm2017&lt;/B&gt;,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;The log file you sent me privately contains the message &lt;STRONG style="font-family: 'courier new', courier;"&gt;[DEBUG] Conditions: Check for path 'C:\Program Files (x86)\Microsoft Office\Office16' = false&lt;/STRONG&gt;. This results in all the config files related to Office 2016 to be skipped (as can be seen in the log entries that follow that message), which is why your Office settings are not roaming.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Is Office installed in a different location? Maybe the x64 version of Office is installed?&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 08 Mar 2018 10:32:07 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362868#M1965</guid>
      <dc:creator>DEMdev</dc:creator>
      <dc:date>2018-03-08T10:32:07Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362869#M1966</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I have also doubt on this specific files and locations , however I have checked the master image and virtual desktops I can see the same location is existing. The office 365 pro plus automatically install without asking the specific drive to install. &lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 08 Mar 2018 10:42:15 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362869#M1966</guid>
      <dc:creator>balagbm2017</dc:creator>
      <dc:date>2018-03-08T10:42:15Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362870#M1967</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Is Office 365 maybe coming from an App Volumes AppStack?&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 08 Mar 2018 10:57:56 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362870#M1967</guid>
      <dc:creator>DEMdev</dc:creator>
      <dc:date>2018-03-08T10:57:56Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362871#M1968</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;We didn't have office 365 on Appstack&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 08 Mar 2018 11:09:09 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362871#M1968</guid>
      <dc:creator>balagbm2017</dc:creator>
      <dc:date>2018-03-08T11:09:09Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362872#M1969</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Can you run&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp; &lt;STRONG style="font-family: 'courier new', courier;"&gt;"C:\Program Files\Immidio\Flex Profiles\FlexEngine.exe" -r&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;and check the FlexEngine log file to see if that check for path 'C:\Program Files (x86)\Microsoft Office\Office16' still fails?&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 08 Mar 2018 11:38:23 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362872#M1969</guid>
      <dc:creator>DEMdev</dc:creator>
      <dc:date>2018-03-08T11:38:23Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362873#M1970</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Where we have to run this ? on the virtual desktops? or from UEM file share?? &lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 08 Mar 2018 12:03:58 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362873#M1970</guid>
      <dc:creator>balagbm2017</dc:creator>
      <dc:date>2018-03-08T12:03:58Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362874#M1971</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;On a virtual desktop, after logging in.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 08 Mar 2018 18:40:58 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362874#M1971</guid>
      <dc:creator>DEMdev</dc:creator>
      <dc:date>2018-03-08T18:40:58Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362875#M1972</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I get the same log file only I can't see any different. Can you help me how do I install office 356 pro plus on the master image?? is there any document /instruction available? If any registry folder /trees to be included in the UEM console ?? Kindly advise &lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Sun, 11 Mar 2018 15:47:29 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362875#M1972</guid>
      <dc:creator>balagbm2017</dc:creator>
      <dc:date>2018-03-11T15:47:29Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362876#M1973</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi &lt;B&gt;balagbm2017&lt;/B&gt;,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;If you get the same results in the log file if you run that command after logging on, it means that Office is not installed in that folder.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Where are Outlook.exe, Winword.exe, Excel.exe, etc on your system? Maybe in the &lt;STRONG&gt;C:\Program Files (x86)\Microsoft Office\Root\Office16&lt;/STRONG&gt; folder? In that case, you can change the condition set:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="pastedImage_2.png"&gt;&lt;img src="https://communities.vmware.com/t5/image/serverpage/image-id/80273iFBE95BB35659013A/image-size/large?v=v2&amp;amp;px=999" role="button" title="pastedImage_2.png" alt="pastedImage_2.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Go to the &lt;EM&gt;Condition Sets&lt;/EM&gt; tab, edit the &lt;EM&gt;Microsoft Office 2016&lt;/EM&gt; condition set, and edit the condition to check the &lt;STRONG&gt;%ProgramFiles%\Microsoft Office\&lt;SPAN style="color: #7ed529;"&gt;Root\&lt;/SPAN&gt;Office16&lt;/STRONG&gt; folder instead.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 12 Mar 2018 08:35:14 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362876#M1973</guid>
      <dc:creator>DEMdev</dc:creator>
      <dc:date>2018-03-12T08:35:14Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362877#M1974</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Even if I make the changes as per your suggestion, office 365 is asking end users email id every time they launch the virtual desktop, UEM is not making user as persistent, In the app volumes writable OST folder OST file is creating separately every time. &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I have following this link &lt;A href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/techpaper/vmware-horizon-7-microsoft-office-365-rdsh-published-applications.pdf" title="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/techpaper/vmware-horizon-7-microsoft-office-365-rdsh-published-applications.pdf"&gt;https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/techpaper/vmware-horizon-7-microsoft-office-365-rdsh-p…&lt;/A&gt;&amp;nbsp; to install office 365 in the master image however still facing issues making users persistent office 365..&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 20 Mar 2018 05:57:05 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362877#M1974</guid>
      <dc:creator>balagbm2017</dc:creator>
      <dc:date>2018-03-20T05:57:05Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362878#M1975</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi &lt;B&gt;balagbm2017&lt;/B&gt;,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Can you provide a new UEM log file so we can take a look what's going on? Thanks!&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 20 Mar 2018 08:30:42 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362878#M1975</guid>
      <dc:creator>DEMdev</dc:creator>
      <dc:date>2018-03-20T08:30:42Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362879#M1976</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Please find the attached flexengine log file for further troubleshooting. Still issues is not resolved.&lt;/P&gt;&lt;P&gt;&lt;A href="https://app.box.com/s/ounzi46tozb7atj4oybiac10bghur2iy" title="https://app.box.com/s/ounzi46tozb7atj4oybiac10bghur2iy"&gt;FlexEngine(1).log - Box&lt;/A&gt; &lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 23 Mar 2018 08:46:34 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362879#M1976</guid>
      <dc:creator>balagbm2017</dc:creator>
      <dc:date>2018-03-23T08:46:34Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362880#M1977</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi &lt;B&gt;balagbm2017&lt;/B&gt;,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;The Microsoft Office 2016 condition set now result in a match:&lt;/P&gt;&lt;BLOCKQUOTE&gt;&lt;P&gt;2018-03-19 12:01:39.467 [DEBUG] Conditions: Evaluating condition set 'Microsoft Office 2016.xml'&lt;/P&gt;&lt;P&gt;2018-03-19 12:01:39.474 [DEBUG] Conditions: Check for path 'C:\Program Files (x86)\Microsoft Office\root\Office16' = true&lt;/P&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;However, your log file shows no UEM export at logoff (which is when settings are saved), just imports at logon. Did you &lt;A href="https://docs.vmware.com/en/VMware-User-Environment-Manager/9.3/com.vmware.user.environment.manager-install-config/GUID-79956056-432A-4794-B946-E32419A0511E.html"&gt;Configure FlexEngine to Run From a Logoff Script&lt;/A&gt;?&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 23 Mar 2018 11:18:11 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362880#M1977</guid>
      <dc:creator>DEMdev</dc:creator>
      <dc:date>2018-03-23T11:18:11Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362881#M1978</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I have configured FlexEngine to Run from Logoff &amp;amp; Logon Script as per the document link provided in the local group policy editor. This time Office 2016 works. However when I attach the App volumes(UIA only)office 2016 is not working and its giving me below error. &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;IMG class="jive-image" height="241" src="https://mail.notes.ce.collabserv.com/data2/200129493/200133685.nsf/0/7e55d629342d85d33ac8a599db4fce8d/Body/M1.3?OpenElement&amp;amp;cid=image001.jpg@01D3C6B0.B6A6E110" width="371" /&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;IMG class="jive-image" height="146" src="https://mail.notes.ce.collabserv.com/data2/200129493/200133685.nsf/0/7e55d629342d85d33ac8a599db4fce8d/Body/M1.4?OpenElement&amp;amp;cid=image005.jpg@01D3C6B0.B6A6E110" width="358" /&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 29 Mar 2018 06:09:39 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362881#M1978</guid>
      <dc:creator>balagbm2017</dc:creator>
      <dc:date>2018-03-29T06:09:39Z</dc:date>
    </item>
    <item>
      <title>Re: Office 365 not working with UEM 9.3</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362882#M1979</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi &lt;B&gt;balagbm2017&lt;/B&gt;,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Glad to hear that configuring the logoff script made Office 2016 work. (BTW, you don't need to configure a logon script – you're already running UEM at logon as a Group Policy client-side extension. The logon script won't do any harm, but you don't need it.)&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Can you post the error message that you're getting with App Volumes? It was missing from your previous post.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 29 Mar 2018 10:03:21 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Office-365-not-working-with-UEM-9-3/m-p/1362882#M1979</guid>
      <dc:creator>DEMdev</dc:creator>
      <dc:date>2018-03-29T10:03:21Z</dc:date>
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