topic Workstation pro 16.2 Crashes in VMware Workstation Pro Discussions

Workstation pro 16.2 Crashes

Cnyster — Mon, 25 Oct 2021 14:09:19 GMT

While creating a new virtual machine with the "New Virtual Machine Wizard"

If I select(click) the "Customize Hardware)

The entire VMWare Workstation interface crashes.

Log Name: Application
Source: Application Error
Date: 10/25/2021 10:05:12 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Keiko
Description:
Faulting application name: vmware.exe, version: 16.2.0.15969, time stamp: 0x61643730
Faulting module name: ucrtbase.dll, version: 10.0.22000.1, time stamp: 0xcb34958a
Exception code: 0xc0000409
Fault offset: 0x0009d37b
Faulting process id: 0x45d8
Faulting application start time: 0x01d7c9a8a9e7cae4
Faulting application path: C:\Program Files (x86)\VMware\VMware Workstation\vmware.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 9579e893-4b81-447a-a76c-eb81e3e73de4
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-10-25T14:05:12.5594630Z" />
<EventRecordID>6907</EventRecordID>
<Correlation />
<Execution ProcessID="3068" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Keiko</Computer>
<Security />
</System>
<EventData>
<Data>vmware.exe</Data>
<Data>16.2.0.15969</Data>
<Data>61643730</Data>
<Data>ucrtbase.dll</Data>
<Data>10.0.22000.1</Data>
<Data>cb34958a</Data>
<Data>c0000409</Data>
<Data>0009d37b</Data>
<Data>45d8</Data>
<Data>01d7c9a8a9e7cae4</Data>
<Data>C:\Program Files (x86)\VMware\VMware Workstation\vmware.exe</Data>
<Data>C:\Windows\System32\ucrtbase.dll</Data>
<Data>9579e893-4b81-447a-a76c-eb81e3e73de4</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Re: Workstation pro 16.2 Crashes

Acmestorm — Mon, 01 Nov 2021 21:58:41 GMT

错误应用程序名称: vmware.exe，版本: 16.2.0.15969，时间戳: 0x61643730
错误模块名称: ucrtbase.dll，版本: 10.0.19041.789，时间戳: 0x82dc99a2
异常代码: 0xc0000409
错误偏移量: 0x0009eddb
错误进程 ID: 0x3cb4
错误应用程序启动时间: 0x01d7cf6ab97b74f1
错误应用程序路径: C:\Program Files (x86)\VMware\VMware Workstation\vmware.exe
错误模块路径: C:\WINDOWS\System32\ucrtbase.dll
报告 ID: 3095a8c9-77f3-4a12-b872-0e8839cfc821
错误程序包全名:
错误程序包相对应用程序 ID:

Re: Workstation pro 16.2 Crashes

Acmestorm — Mon, 01 Nov 2021 22:02:00 GMT

Re: Workstation pro 16.2 Crashes

ralish — Tue, 02 Nov 2021 01:59:17 GMT

I'm seeing the exact same issue. Have attached a stack trace if at all helpful from reproducing the crash with a debugger attached. If someone from VMware is viewing this thread feel free to reply with any extra details that would be helpful for getting out a fix.

Re: Workstation pro 16.2 Crashes

ralish — Tue, 09 Nov 2021 00:27:51 GMT

Is anyone from VMware able to acknowledge this issue and confirm a fix is forthcoming? At least in my scenario it's reproducible every time.

Re: Workstation pro 16.2 Crashes

ralish — Tue, 09 Nov 2021 20:19:25 GMT

Fixed in v16.2.1.

Re: Workstation pro 16.2 Crashes

Cnyster — Tue, 09 Nov 2021 21:08:04 GMT

Confirmed.

Issue resolved in latest.