topic The DEP token appears to have been deleted or the system is unable to request in Workspace ONE Discussions

The DEP token appears to have been deleted or the system is unable to request

BrahmanandN — Mon, 17 Apr 2023 12:25:00 GMT

Hi Team,

2 days our client have renewed DEP token and its renewed successfully. When we checked today in Workspace One UEM console its shows as:

"The DEP token appears to have been deleted or the system is unable to request the required information. Please check the status of the token in the Apple Business Manager portal".

Request you to please let me know what to do in this regards?

Thanks

Re: The DEP token appears to have been deleted or the system is unable to request

Afshin_Lak — Tue, 18 Apr 2023 09:49:15 GMT

Hi,

Maybe this help:

https://discussions.apple.com/thread/253276430

Re: The DEP token appears to have been deleted or the system is unable to request

BrahmanandN — Tue, 18 Apr 2023 10:10:23 GMT

Thanks Afshin_Lak. It worked for me.