topic Re: Applications Stuck in "Queued" or on "Installing" in Workspace ONE Discussions

Applications Stuck in "Queued" or on "Installing"

OdessaRussell — Thu, 17 Jun 2021 20:27:01 GMT

Hello,

Is anyone else experiencing issues with download applications on MacOS since the latest saas update? Typically we use Product Provisioning or Internal applications. The applications delivered via Product Provisioning are stuck in "queued" and the Internal applications are stuck in "installing". I'm OK if it is just me but I figured I would throw it out there and see what I get.

Thank you in advance for any responses.

Re: Applications Stuck in "Queued" or on "Installing"

OdessaRussell — Mon, 21 Jun 2021 16:25:12 GMT

UPDATE:

Engineering has found a bug which is the reason why this is happening so if anyone else is experiencing this, the update resolution is coming out tomorrow.

Re: Applications Stuck in "Queued" or on "Installing"

rterakedis — Tue, 06 Jul 2021 15:51:13 GMT

This may be an issue that is fixed in UEM 2105 patch 1 (2105.01).

Re: Applications Stuck in "Queued" or on "Installing"

hayyali8harawal — Wed, 15 Mar 2023 19:21:48 GMT

There is an option to clear the app deployment cache queue in the registry on a windows machine.

could you please suggest how to clear the stuck installation in Macbook