topic Re: Copy/Paste from Managed iOS Native Email App in Workspace ONE Discussions

Copy/Paste from Managed iOS Native Email App

antherITguy — Fri, 15 Nov 2019 14:17:08 GMT

Is there a way to prevent copy/paste from the native managed iOS mail app to an unmanaged app such as iMessage?

Re: Copy/Paste from Managed iOS Native Email App

chengtmskcc — Fri, 15 Nov 2019 16:47:22 GMT

Yes with restriction payload.

Re: Copy/Paste from Managed iOS Native Email App

antherITguy — Fri, 15 Nov 2019 16:51:11 GMT

Which restriction payload would control copy-paste out of the native iOS mail app? I can't find it.

Re: Copy/Paste from Managed iOS Native Email App

chengtmskcc — Fri, 15 Nov 2019 16:59:55 GMT

Either within the restriction payload, under Data Loss Prevention -> disable 'Allow documents from managed sources in unmanaged destinations'

Or within the mail profile, under Settings and Security -> disable 'Prevent use in 3rd party apps'

Re: Copy/Paste from Managed iOS Native Email App

sturmanc — Fri, 15 Nov 2019 17:08:57 GMT

I only see it under Configure Data Loss Prevention for the Default SDK Profile
For our 18.11 version - https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/1811/VMware-Workspace-ONE-SDK-and-Mobile-Application-Management/GUID-AWT-DLP-CONFIGURE.html

Enable Copy and Paste Out
Enable Copy and Paste Into

Re: Copy/Paste from Managed iOS Native Email App

antherITguy — Fri, 15 Nov 2019 17:13:49 GMT

Thomas, that's for attachments which is working for me. I'm looking for a copy-paste of text restriction.

Claude, Yes, I was only able to find reference to copy-paste restrictions for custom apps.

Re: Copy/Paste from Managed iOS Native Email App

chengtmskcc — Fri, 15 Nov 2019 17:22:55 GMT

Not working even with the below?

Within the restriction payload, under Data Loss Prevention -> disable 'Allow documents from managed sources in unmanaged destinations'

Re: Copy/Paste from Managed iOS Native Email App

antherITguy — Fri, 15 Nov 2019 17:27:31 GMT

Right, even with that restriction enabled, copy-paste of text is still allowed.

Re: Copy/Paste from Managed iOS Native Email App

chengtmskcc — Mon, 18 Nov 2019 20:10:26 GMT

I ran out of ideas. Any update from support yet?

Re: Copy/Paste from Managed iOS Native Email App

antherITguy — Tue, 19 Nov 2019 20:33:06 GMT

Have not opened a case yet. You would think since it's a managed app you could restrict it, doesn't seem like it though.

Re: Copy/Paste from Managed iOS Native Email App

RAJESHKUMARRAJ1 — Mon, 25 Nov 2019 09:13:20 GMT

I think, we can only do this using custom payload option.. but not 100% Sure..you can check with support team.
Better to use Intune MAM protection policy with Outlook Mobile app.

Re: Copy/Paste from Managed iOS Native Email App

Mario_Giese — Wed, 29 Mar 2023 07:17:09 GMT

Hi,

had the same problem. Data Loss Protection in Restrictions only restricts open in options, not copy paste.
It is possible with custom setting profile.
The option is called require managed pasteboard which was introduced in ios 15.
Unfortunately it is still not transferred into the WSO Restriction profile.

The payload can be found here:
https://github.com/vmware-samples/euc-samples/blob/master/UEM-Samples/Profiles/iOS/Fall-2021/iOS15-Restrictions.md