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    <title>topic Re: You do not have permission to access this page: /hc/1/authenticate/ - Error in Workspace ONE Discussions</title>
    <link>https://communities.vmware.com/t5/Workspace-ONE-Discussions/You-do-not-have-permission-to-access-this-page-hc-1-authenticate/m-p/2262499#M12208</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;and now i get the below error when accessing the portal..&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="error.png"&gt;&lt;img src="https://communities.vmware.com/t5/image/serverpage/image-id/71102i36DA80EBD3325F36/image-size/large?v=v2&amp;amp;px=999" role="button" title="error.png" alt="error.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Tue, 07 Mar 2017 16:17:23 GMT</pubDate>
    <dc:creator>josefdi</dc:creator>
    <dc:date>2017-03-07T16:17:23Z</dc:date>
    <item>
      <title>You do not have permission to access this page: /hc/1/authenticate/ - Error</title>
      <link>https://communities.vmware.com/t5/Workspace-ONE-Discussions/You-do-not-have-permission-to-access-this-page-hc-1-authenticate/m-p/2262498#M12207</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I am getting the below error after i added another appliance to the existing cluster..&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;You do not have permission to access this page: /hc/1/authenticate/&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Pl anyone have any pointers..&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Thanks.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 07 Mar 2017 13:19:25 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Workspace-ONE-Discussions/You-do-not-have-permission-to-access-this-page-hc-1-authenticate/m-p/2262498#M12207</guid>
      <dc:creator>josefdi</dc:creator>
      <dc:date>2017-03-07T13:19:25Z</dc:date>
    </item>
    <item>
      <title>Re: You do not have permission to access this page: /hc/1/authenticate/ - Error</title>
      <link>https://communities.vmware.com/t5/Workspace-ONE-Discussions/You-do-not-have-permission-to-access-this-page-hc-1-authenticate/m-p/2262499#M12208</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;and now i get the below error when accessing the portal..&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="error.png"&gt;&lt;img src="https://communities.vmware.com/t5/image/serverpage/image-id/71102i36DA80EBD3325F36/image-size/large?v=v2&amp;amp;px=999" role="button" title="error.png" alt="error.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 07 Mar 2017 16:17:23 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Workspace-ONE-Discussions/You-do-not-have-permission-to-access-this-page-hc-1-authenticate/m-p/2262499#M12208</guid>
      <dc:creator>josefdi</dc:creator>
      <dc:date>2017-03-07T16:17:23Z</dc:date>
    </item>
    <item>
      <title>Re: You do not have permission to access this page: /hc/1/authenticate/ - Error</title>
      <link>https://communities.vmware.com/t5/Workspace-ONE-Discussions/You-do-not-have-permission-to-access-this-page-hc-1-authenticate/m-p/2262500#M12209</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Go into the Admin portal and under the CATALOG tab, select the SETTINGS tab then select the NEW END USER PORTAL UI section.&amp;nbsp; Check to see if the ENABLE NEW PORTAL UI button is active. If so, click it.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;This setting is stored in the DB.&amp;nbsp; When cloning, it can get reset.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;NOTE:&amp;nbsp; To get logged in as an appliance admin, browse to "&lt;STRONG&gt;&lt;A class="jive-link-external-small" href="https://" rel="nofollow"&gt;https://&lt;/A&gt;&lt;SPAN&gt;&amp;lt;FQDN&amp;gt;/SAAS/login/0&lt;/SPAN&gt;&lt;/STRONG&gt;" and use your local admin account.&amp;nbsp; This will bypass all policies and authenticators.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 14 Mar 2017 16:40:31 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Workspace-ONE-Discussions/You-do-not-have-permission-to-access-this-page-hc-1-authenticate/m-p/2262500#M12209</guid>
      <dc:creator>Squidly_Man</dc:creator>
      <dc:date>2017-03-14T16:40:31Z</dc:date>
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    <item>
      <title>Re: You do not have permission to access this page: /hc/1/authenticate/ - Error</title>
      <link>https://communities.vmware.com/t5/Workspace-ONE-Discussions/You-do-not-have-permission-to-access-this-page-hc-1-authenticate/m-p/2262501#M12210</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;So from that screenshot, it looks like ElasticSearch is not working properly.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Is this a single node or cluster?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;If it is a &lt;STRONG&gt;cluster&lt;/STRONG&gt;, how many nodes (&lt;A href="http://pubs.vmware.com/identity-manager-28/topic/com.vmware.wsp-install_28/GUID-3BFB1D4D-D5C2-480D-94E0-31ED6B0CAA63.html"&gt;should be a minimum of 3 but can be more&lt;/A&gt;)?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Assuming a cluster (and assuming 2.8.x), you may wish to proceed with steps around ElasticSearch to &lt;A href="http://pubs.vmware.com/identity-manager-28/topic/com.vmware.wsp-install_28/GUID-71F385FE-7D41-4313-BBC7-8C8A33CF4B24.html" title="http://pubs.vmware.com/identity-manager-28/topic/com.vmware.wsp-install_28/GUID-71F385FE-7D41-4313-BBC7-8C8A33CF4B24.html"&gt;Troubleshooting Elasticsearch and RabbitMQ&lt;/A&gt; in the 2.8 Install and Config guide.&amp;nbsp; &lt;EM&gt;&lt;STRONG&gt;Your RabbitMQ messaging is working, so &lt;SPAN style="text-decoration: underline;"&gt;do NOT do anything to to RabbitMQ messaging&lt;/SPAN&gt;!&lt;/STRONG&gt;&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;EM&gt;&lt;STRONG&gt;NOTE: &lt;SPAN style="text-decoration: underline; color: #e23d39;"&gt;Make a VM Snapshot before you change anything!!&lt;/SPAN&gt;&lt;/STRONG&gt;&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;If it is just a &lt;STRONG&gt;single node&lt;/STRONG&gt;, you might simply wipe the ElasticSearch indices and start fresh (I make no claims this will work, make it better, make it worse, etc. etc.).&amp;nbsp; Again.... &lt;EM&gt;&lt;STRONG style="color: #e23d39; text-decoration: underline;"&gt;make a VM Snapshot before you change anything!!&lt;/STRONG&gt;&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Clear ElasticSearch Indices Procedure:&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;Login to Identity Manager Console as root or SSH into Identity Manager and SU to root.&lt;/LI&gt;&lt;LI&gt;Stop ElasticSearch:&amp;nbsp; &lt;OL style="list-style-type: upper-alpha;"&gt;&lt;LI&gt;sudo service elasticsearch stop&lt;/LI&gt;&lt;/OL&gt;&lt;/LI&gt;&lt;LI&gt;Remove the indices&amp;nbsp; &lt;OL style="list-style-type: upper-alpha;"&gt;&lt;LI&gt;rm -rf /db/elasticsearch/horizon/nodes/0/indices/v3_2017-03-20&lt;/LI&gt;&lt;/OL&gt;&lt;/LI&gt;&lt;LI&gt;Or simply remove all the data in /indices/ and start fresh&lt;/LI&gt;&lt;LI&gt;Restart ElasticSearch or reboot&amp;nbsp; &lt;OL style="list-style-type: upper-alpha;"&gt;&lt;LI&gt;sudo service elasticsearch start&lt;/LI&gt;&lt;/OL&gt;&lt;/LI&gt;&lt;/OL&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 20 Mar 2017 20:59:13 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Workspace-ONE-Discussions/You-do-not-have-permission-to-access-this-page-hc-1-authenticate/m-p/2262501#M12210</guid>
      <dc:creator>Squidly_Man</dc:creator>
      <dc:date>2017-03-20T20:59:13Z</dc:date>
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