topic Re: Enable software acoustic echo cancellation for Media Optimization for Microsoft Teams in Horizon Desktops and Apps

Enable software acoustic echo cancellation for Media Optimization for Microsoft Teams

NickTT — Fri, 23 Sep 2022 18:15:47 GMT

Is anyone using this GPO setting with any luck? No matter if I have this enabled, disabled, or not configured; when we use Teams with the built in laptop microphone and speakers we get bad echo. If I use something like the Jabra Speak 510 or a headset the audio is fine. I would love to be able to use the hardware already on the laptops.

Re: Enable software acoustic echo cancellation for Media Optimization for Microsoft Teams

kli — Wed, 28 Sep 2022 16:48:25 GMT

Hi NickTT,

You can try decreasing the mic level in the client's sounds settings (edit properties of the mic device > Levels tab > adjust slider).

Also, do you hear the echo when using native Teams with the built in mic/speaker?

Re: Enable software acoustic echo cancellation for Media Optimization for Microsoft Teams

NickTT — Wed, 28 Sep 2022 16:50:35 GMT

Native Teams on the laptop works fine.

Re: Enable software acoustic echo cancellation for Media Optimization for Microsoft Teams

kli — Fri, 09 Dec 2022 19:41:55 GMT

Hi NickTT, you can try using mobile AEC. This can be configured in the "Enable software acoustic echo cancellation for Media Optimization for Microsoft Teams" GPO. Enable AEC GPO, and uncheck "Use recommended AEC algorithm". https://docs.vmware.com/en/VMware-Horizon/2209/horizon-remote-desktop-features/GUID-8557C3D7-4B08-4C98-B474-97B795300A6E.html

Hope this helps!