topic Re: MS Teams and VDI offloading in Horizon Desktops and Apps

MS Teams and VDI offloading

enso_ — Wed, 07 Sep 2022 19:20:20 GMT

We're running into an issue with MS Teams installed on virtual machines where Teams does offload to the thin client, but it spikes the thin clients CPU to 90+%.
This makes working in the virtual machine while attending a video call impossible. The video call itself is perfectly smooth though. This does not happen with Zoom, only with Teams.

Our setup:
Horizon View 7.13.1 - Instant Clones
10Zig 6000q thin clients, 2GHz 4 core, 6GB RAM, Windows 10 LTSC
Teams: 1.5.00.21668 (64-bit). VMware Media Optimized
Protocol: Blast
We have following GPO setting set:
Enable VMware HTML5 Features
Enable Media Optimization for Microsoft Teams

We've tried different values for the H.264 Max and Min GPO setting as well, but this seems to have no affect on the CPU spike at all.

Any help appreciated.

Re: MS Teams and VDI offloading

GregNew — Thu, 08 Sep 2022 12:55:00 GMT

@enso_ , have you tried reaching out to 10ZiG? Whilst I haven't had any experience with the Teams offload on 10ZiG I do find their support to be top notch.

Re: MS Teams and VDI offloading

enso_ — Thu, 08 Sep 2022 16:04:34 GMT

Yes, I do have a support ticket open with 10Zig.

Re: MS Teams and VDI offloading

hellraiser — Mon, 09 Jan 2023 09:15:04 GMT

Hi,

Did you resolve this? I'm in a similar situation which may well cause us to move away from VDI altogether so a fix would be good