topic Re: Horizon drive sharing in Horizon Desktops and Apps

Horizon drive sharing

emik85 — Thu, 21 Jul 2022 07:36:59 GMT

Hello!

I use VMware Horizon Administrator 8.4.0 build - 19067837 Version 2111, VMware Horizon Agent 8.4.0 build 19066669 Version 2111.1 and VMware Horizon Client 8.4.0 Build 18968194 Version 2111.

I have two shared folder form local pc

When I first connect (by VMware Blast) to VDI (Instant clone) this folder don't rederect to vdi

but if i close this vdi by button "cross" and reopen this VDI, this folder rederect to VDI by network disk.

Thanks for your help !

Emil

Re: Horizon drive sharing

Mickeybyte — Thu, 21 Jul 2022 08:16:37 GMT

Hi @emik85 ,

I've seen the same behavior once at a customer. We finally found out it had something to do with the Horizon client installation. The clients had been upgrade several times over the time from versions 4.x to 5.x. We fixed it by uninstalling the Horizon Client, removing any traces from the client from the registry and from the C-drive (program files, programdata), reboot and then reinstall the latest version.

Hope this helps for you too.

Re: Horizon drive sharing

emik85 — Thu, 21 Jul 2022 08:25:16 GMT

Hello Mickeybyte

Thx for your answer, i will try your recommendation

Re: Horizon drive sharing

emik85 — Thu, 21 Jul 2022 14:09:25 GMT

clear reninstall did not solve the problem.

rollback to horizon agent 7.12.0-15805436 helped

Re: Horizon drive sharing

FelixYan — Fri, 22 Jul 2022 00:31:56 GMT

Hi Emil,

From the description, CDR doesn't work for first remote desktop connection and it can work well on the reconnection. And you are using 8.4 Windows Client + 8.4 Windows Agent + Blast protocol.

What's the Windows OS version on Agent?
Have you tried this with 8.5/8.6 Client/Agent?
What's the behavior when switching to PCoIP protocol?

Suggest to use SR to track this issue as debugging log is needed to get the root cause.

Re: Horizon drive sharing

Mickeybyte — Mon, 25 Jul 2022 06:42:24 GMT

@emik85

You might want to try the following on your VDI base image:

uninstall Agent + reboot
uninstall VM Tools + reboot
install VM tools + reboot
install Agent 8.4 + reboot

Then push the new image to your desktop pool and try again.