topic Re: Sever 2016 / 2019 not showing full screen in both html5 and horizon client view in Horizon Desktops and Apps

Sever 2016 / 2019 not showing full screen in both html5 and horizon client view

BBSLab — Sat, 09 Apr 2022 23:39:13 GMT

Hello,

I am new to horizon trying to learn as much as i can i am trying to run server in desktop mode. The issue i am running into is that it will not go full screen there is a black bar around it. I verified that it works correctly in vcenter. Is this normal or should i be doing something different. I am not sure what info to provide but please ask and i will provide that for you

Re: Sever 2016 / 2019 not showing full screen in both html5 and horizon client view

BBSLab — Mon, 11 Apr 2022 20:19:42 GMT

It looks like after i updated one of a windows 10 to 20H2 the same thing is happening at least in vcenter i am going to try and deploy it to horizon as well

Re: Sever 2016 / 2019 not showing full screen in both html5 and horizon client view

bjohn — Mon, 11 Apr 2022 22:16:46 GMT

After you update to a new "version", you usually have to re-install the Horizon agent.

Re: Sever 2016 / 2019 not showing full screen in both html5 and horizon client view

BBSLab — Mon, 11 Apr 2022 23:09:59 GMT

I started from scratch. With Horizon 8. I updated the window 10 to the latest so i uninstalled the version that was on there and reinstalled it.

Re: Sever 2016 / 2019 not showing full screen in both html5 and horizon client view

FelixYan — Thu, 14 Apr 2022 09:19:20 GMT

Have you installed VMtools on each VM? Try PCoIP/Blast/RDP connection to the same remote desktop, whether they have the same behavior?

Re: Sever 2016 / 2019 not showing full screen in both html5 and horizon client view

BBSLab — Thu, 14 Apr 2022 11:53:33 GMT

I was using VMBlast i will try a different protocol and try Remote desktop connection to see if the same behavior happens

Re: Sever 2016 / 2019 not showing full screen in both html5 and horizon client view

BBSLab — Thu, 14 Apr 2022 14:45:31 GMT

So RDP it looks like the screen is full screen. It seems a bit slower but it works. So does this man it is a protocol issue?

Re: Sever 2016 / 2019 not showing full screen in both html5 and horizon client view

YunYiQun — Tue, 19 Apr 2022 11:03:43 GMT

How about PCoIP protocol? If it doesn't work, either, we may need client and agent side logs to understand the issue.

Re: Sever 2016 / 2019 not showing full screen in both html5 and horizon client view

BBSLab — Tue, 19 Apr 2022 11:11:31 GMT

So, you may need the side logs. PCoIP has the same issue.

Re: Sever 2016 / 2019 not showing full screen in both html5 and horizon client view

BBSLab — Tue, 19 Apr 2022 11:30:34 GMT

I guess we can mark this as resolved. It looks like it is working now. I have not done anything new. So i will just monitor it for now to see if it works correctly