topic Mouse trouble in Horizon client for mac 2111 in Horizon Desktops and Apps

Mouse trouble in Horizon client for mac 2111

RonTom42 — Thu, 30 Dec 2021 13:35:07 GMT

When using the Horizon client for mac 2111 to connect to a Ubuntu 20.04 desktop, running Horizon agent 7.13.1, there are a couple of mouse functions that stops working:

- The scroll wheel doesn´t do anything inside the Linux Desktop.

- The extra buttons that are programmed to do Mac OS operations (like move space left/right) does not work.

Not experiencing these problem when connecting to a Windows 10 desktop, running an older Horizon agent.

When I downgrade the Horizon client to version 2106.1 the problems goes away.

The client is running on MacOS Monterey 12.1

Am I the only one having these problems or can this be considered a bug report?

Re: Mouse trouble in Horizon client for mac 2111

jburwell — Fri, 07 Jan 2022 20:04:11 GMT

Have a user reporting the same issue. There are definitely issues with MacOS Horizon client above Build 8.3.1 (18641314).

For instance, you can't take a screenshot, and screen sharing on the Mac with products like WebEx fails to show the Horizon window.

Did downgrading fix your mouse scroll wheel issues?

Re: Mouse trouble in Horizon client for mac 2111

jburwell — Fri, 07 Jan 2022 20:09:02 GMT

BTW, user downgraded from 8.4 and mouse wheel started working.

Re: Mouse trouble in Horizon client for mac 2111

RonTom42 — Tue, 11 Jan 2022 13:12:32 GMT

Sorry for the late reply.

Yes, all issues got fixed by downgrading.

Re: Mouse trouble in Horizon client for mac 2111

fipes — Tue, 15 Mar 2022 10:40:29 GMT

Someone opened a case by VMWare cause of this?