topic Re: Updating UAG - errorcode - 404 in Horizon Desktops and Apps

Updating UAG - errorcode - 404

TomH201110141 — Fri, 09 Jul 2021 13:53:23 GMT

Using the built-in "Appliance Updates Settings" from our UAG 20.09 results in an error in the log-file:

07/09 13:24:30,623 Applying any package updates available
Package update with url + https://packages.vmware.com/uag/20.09/updates.json + failed as server returned errorcode - 404

And it's true: if you try to curl https://packages.vmware.com/uag/20.09/updates.json ... the file does not exists.

I use the default update-URLs:

OS Updates: https://packages.vmware.com/photon

Appliance Updates: https://packages.vmware.com/uag

Are there any other update-URLs?

Re: Updating UAG - errorcode - 404

TomH201110141 — Tue, 13 Jul 2021 12:01:33 GMT

Does no one uses this option or did never try this someone before?

Re: Updating UAG - errorcode - 404

mattbrown801 — Tue, 16 Nov 2021 18:43:50 GMT

I would like to use it too - but experienced the same problem with 404 errors

It would be really useful if this feature worked, having to redeploy for minor updates is problematic when you are managing a number of UAGs for different clients.

Re: Updating UAG - errorcode - 404

vmmaj — Wed, 11 May 2022 13:24:29 GMT

bumping this up as I am experiencing the same issues.

I'll add that i have been able to open the links in a browser and do see some files but not the files that the updater is looking for.

I have opened a case with VMWare but no response yet

Re: Updating UAG - errorcode - 404

hkraaijeveld — Mon, 30 May 2022 12:47:00 GMT

The update mechanism you found in the GUI is only for authorized OS updates within the same version. These hardly ever come out. As the manual says:

Occasionally, VMware might authorize the update of one or more OS packages to rectify a critical vulnerability that affects a specific version of Unified Access Gateway and for which no viable workaround is available.

The only way to update to a new version of the UAG is to export the current configuration, deploy a new version of the appliance and import the saved configuration.