topic Nvidia driver not installing in Horizon Desktops and Apps

Nvidia driver not installing

txfree2 — Thu, 20 Aug 2020 19:42:49 GMT

So we just got GPU's up and running on our esxi servers so excited. but now I I have made my Win10 VM and none of the drivers that I've downloaded from nvidia are working. I have tried several of them.

I've tried:

451.82-tesla-desktop-win10-64bit

390.85-tesla-desktop-win10-64bit-international

I tried a couple for Grid drivers as well.

Vsphere 6.7U3

Tesla

T-Series

Tesla T4

What am I missing?

Tyson

Re: Nvidia driver not installing

Jons5 — Fri, 21 Aug 2020 07:54:45 GMT

Hey,

from my understanding you have to install a grid driver on the esxi and use a compatible driver version on the client.

I think both drivers are always included in the same download pack. Also you need a nvidia licensing server.

To install the driver on a client you have to add a new 'shared PCI device' (not sure if that's the correct english translation) to the VM in the vCenter.

After the driver is installed on the client you can open the nvidia systemcontroller, jump to the licensing point and add your licensing server address.

That's how it's working in my environment.

Best regards,

Jens

Re: Nvidia driver not installing

vBritinUSA — Mon, 24 Aug 2020 13:20:18 GMT

Don't forget to setup your license server

Re: Nvidia driver not installing

sjesse — Mon, 24 Aug 2020 13:26:18 GMT

Along with what others have said, make sure your following https://docs.nvidia.com/grid/10.0/grid-software-quick-start-guide/index.html there are multiple steps beyond just installing the drivers that need to be done.

Re: Nvidia driver not installing

txfree2 — Mon, 24 Aug 2020 15:47:56 GMT

Thanks everyone I found the correct license. and it installed perfectly.

Can you not use the Web Console in vcenter? all I get is a black screen I have to RDP into the vm to make the image.

And when I try to publish the image out on Horizon 7.12 I get this error. 'Snapshot NVIDIA GRID VGPU support does not match desktop setting' can't even push it out to the instant clone pool.

I followed this KB: VMware Knowledge Base that did not work either.

Re: Nvidia driver not installing

vBritinUSA — Mon, 24 Aug 2020 16:22:04 GMT

RDP to the image

Go back to VMware site and downloads, under VMware Horizon 7.X

Select and download and then install this on your master image.

From the Horizon Client you can connect directly via its IP, change the SSL of the client to not verify.

Re: Nvidia driver not installing

Jons5 — Mon, 24 Aug 2020 16:23:11 GMT

When you have the graphics driver installed on the vm the web console and the client equivalent stop working. That's what the vendor of my grid cards told me too.

Maybe there is a solution but I haven't found it yet. :smileylaugh:

Re: Nvidia driver not installing

vBritinUSA — Mon, 24 Aug 2020 17:28:04 GMT

The "blank" screen that you see on vSphere console is expected. You have two video cards - one emulated (vSGA/soft3D) and one passthrough (vDGA). Passthrough (vDGA) card cannot share framebuffer to vSphere console output and you must use some remote protocol to access graphic card output.

Re: Nvidia driver not installing

txfree2 — Mon, 24 Aug 2020 18:39:19 GMT

any answer to my 2nd questions?

When I try to publish the image out on Horizon 7.12 I get this error. 'Snapshot NVIDIA GRID VGPU support does not match desktop setting' can't even push it out to the instant clone pool.

I followed this KB: VMware Knowledge Base that did not work either.

Re: Nvidia driver not installing

vBritinUSA — Mon, 24 Aug 2020 18:41:46 GMT

You defined a vGPU Profile on the VM correct?

then what settings with in the Pool did you set?

Re: Nvidia driver not installing

txfree2 — Mon, 24 Aug 2020 19:30:28 GMT

Thank you so much for your help, I went back through on my pool settings and I found the problem it's working now thanks everyone.

Re: Nvidia driver not installing

pbastiaans1 — Fri, 12 May 2023 18:30:44 GMT

This is the way.

Re: Nvidia driver not installing

alex17pat — Mon, 12 Jun 2023 10:55:38 GMT

My problem is fixed by updating the NVIDIA driver from device manager.