topic Re: ERROR:  An unexpected error occurred! in Horizon Desktops and Apps https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2310833#M89898 <HTML><HEAD></HEAD><BODY><P>yes (sigh).....</P></BODY></HTML> Sun, 16 Aug 2020 00:03:57 GMT jerseyweeds 2020-08-16T00:03:57Z ERROR: An unexpected error occurred! https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2310829#M89894 <HTML><HEAD></HEAD><BODY><P>I am so incredibly frustrated with the lack of detail from this error message - it's almost comical if it wasn't for me seeing several times a week and having to restart.&nbsp; Could anyone suggest how one would look for the source of this error?&nbsp; I've looked in the windows event viewer but I couldn't find anything.&nbsp; I've also tried the logs but there isn't anything concrete specific to this error message.</P><P><BR />What typically happens is:</P><P>I open our company landing page (using Chrome) and log in.&nbsp; Then I click on the Virtual Desktop icon and typically about halfway through loading I receive the cryptic message below.&nbsp; Sometimes I can restart the browser and login and sometimes I need to restart the machine (client-side) and I can log in.&nbsp; Restarting is not 100% effective and I must mention that successfully logging in may or may not be related to restarting the browser or computer- sometimes I think that solar flares may help it's completely random. <img class="lia-deferred-image lia-image-emoji" src="https://communities.vmware.com/html/@3CBC42A1E7848F607FD419D398107BF9/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /></P><P></P><P>Below seem to be the only errors showing up in the logs.&nbsp; Is there somewhere else I can look for details?&nbsp; ERROR CODE 52 is the only detail I can find and it's relatively non-existent when i do a google search for "ERROR&nbsp; An unexpected error occurred error +52"</P><P></P><P></P><P>vmware-horizon-viewclient (ERRORS)</P><P>2020-08-13T10:54:34.530+-5:00 ERROR (3FFC) [WinCDK] utils::ParseServerUrl : Unexpectedly unable to parse URL ''.</P><P>2020-08-13T10:54:36.838+-5:00 ERROR (3FFC) [libcdk] CdkConnection_CheckPeerReachabilityImpl: peer reachability check returns 1 with error 0.</P><P>2020-08-13T10:54:37.182+-5:00 INFO (3FFC) [libcdk] Failed to open license metadata registry with error 2.</P><P>2020-08-13T10:54:37.200+-5:00 ERROR (3FFC) [libcdk] CdkClientInfo_GetLoggedOnFQDN: GetUserNameEx failed with code: 0x00000534.</P><P>2020-08-13T10:54:37.200+-5:00 ERROR (3FFC) [libcdk] CdkClientInfo_GetMachineDistinguishedName: GetComputerObjectNameW failed with code: 0x00000547.</P><P>2020-08-13T10:54:37.216+-5:00 INFO (3FFC) [libcdk] Failed to open license metadata registry with error 2.</P><P>2020-08-13T10:54:37.233+-5:00 ERROR (3FFC) [libcdk] CdkClientInfo_GetMachineDistinguishedName: GetComputerObjectNameW failed with code: 0x00000547.</P><P>2020-08-13T10:54:37.234+-5:00 ERROR (3FFC) [libcdk] CdkClientInfo_GetLoggedOnFQDN: GetUserNameEx failed with code: 0x00000534.</P><P>2020-08-13T10:54:37.387+-5:00 ERROR (3FFC) [WinCDK] DefaultErrorHandler::ProcessError : DefaultErrorHandler process error 'Error: An unexpected error occurred' (code=52).</P><P>2020-08-13T10:54:37.387+-5:00 INFO (3FFC) [WinCDK] BaseServices::ErrorCallback : Error(Taskname:CdkSubmitSamlTask, domain:55, code:52) Callback: Entry.</P><P>2020-08-13T10:56:14.011+-5:00 INFO (3FFC) [WinCDK] BaseServices::ErrorCallback : Error(Taskname:CdkSubmitSamlTask, domain:55, code:52) Callback: Exit.</P><P>2020-08-13T10:56:14.207+-5:00 ERROR (3FFC) [WinCDK] Prefs::SaveCurrentConnection : Pid file handle is invalid.</P></BODY></HTML> Thu, 13 Aug 2020 15:16:57 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2310829#M89894 jerseyweeds 2020-08-13T15:16:57Z Re: ERROR: An unexpected error occurred! https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2310830#M89895 <HTML><HEAD></HEAD><BODY><P>Does it happen only in chrome?</P></BODY></HTML> Fri, 14 Aug 2020 21:11:09 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2310830#M89895 Shreyskar 2020-08-14T21:11:09Z Re: ERROR: An unexpected error occurred! https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2310831#M89896 <HTML><HEAD></HEAD><BODY><P>Both chrome and edge/internet explorer</P></BODY></HTML> Fri, 14 Aug 2020 21:21:30 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2310831#M89896 jerseyweeds 2020-08-14T21:21:30Z Re: ERROR:  An unexpected error occurred! https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2310832#M89897 <HTML><HEAD></HEAD><BODY><P>can you try in firefox and share the screenshot of error?</P></BODY></HTML> Fri, 14 Aug 2020 21:27:19 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2310832#M89897 Shreyskar 2020-08-14T21:27:19Z Re: ERROR:  An unexpected error occurred! https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2310833#M89898 <HTML><HEAD></HEAD><BODY><P>yes (sigh).....</P></BODY></HTML> Sun, 16 Aug 2020 00:03:57 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2310833#M89898 jerseyweeds 2020-08-16T00:03:57Z Re: ERROR:  An unexpected error occurred! https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2310834#M89899 <HTML><HEAD></HEAD><BODY><P>also, I've tried restarting the computer.</P></BODY></HTML> Sun, 16 Aug 2020 00:04:16 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2310834#M89899 jerseyweeds 2020-08-16T00:04:16Z Re: ERROR: An unexpected error occurred! https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2908911#M96988 <P>Hello&nbsp;<a href="https://communities.vmware.com/t5/user/viewprofilepage/user-id/5237007">@jerseyweeds</a>&nbsp;, hope you're fine!</P><P>I'm facing similar issues. Could you please say me if you found something relevant for those errors?</P><P>Best regards</P> Fri, 13 May 2022 12:35:27 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2908911#M96988 FDST92 2022-05-13T12:35:27Z Re: ERROR: An unexpected error occurred! https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2952413#M98578 <P>Good morning, I'm facing the same problem, I've already done some jams with VMware but without success, did you have any success, what was the solution</P> Fri, 03 Feb 2023 14:26:06 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/ERROR-An-unexpected-error-occurred/m-p/2952413#M98578 FabioNegruds 2023-02-03T14:26:06Z