topic Re: VDI via UAG with zero client and pre-login message in Horizon Desktops and Apps https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/VDI-via-UAG-with-zero-client-and-pre-login-message/m-p/2293610#M89209 <HTML><HEAD></HEAD><BODY><P>What is your UAG version?</P><P>You can try configure Unified Access Gateway for pass-through authentication and configure RADIUS on the Connection Server</P><P>Does it happen only through that particular PCoIP device?</P><P>Are you able to reproduce the issue via normal windows horizon client over pcoip protocol? It will let you isolate the problem.</P><P></P><P><SPAN style="color: #666666; font-family: proxima-nova, Arial, sans-serif;"> </SPAN></P></BODY></HTML> Wed, 29 Jul 2020 15:01:42 GMT Shreyskar 2020-07-29T15:01:42Z VDI via UAG with zero client and pre-login message https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/VDI-via-UAG-with-zero-client-and-pre-login-message/m-p/2293608#M89207 <HTML><HEAD></HEAD><BODY><P style="margin: 2px; font-family: proxima-nova, Arial, sans-serif; color: #666666;">I'm having aN issue, when I enable the pre-login message via the connection server, should I login via the UAG from <EM style="font-weight: inherit; font-size: inherit; font-family: inherit;">a PCoIP Device</EM>, it never forwards to the connection server to display the pre-login message (using a PCoIP device only).&nbsp; It just loops me back to enter the RSA login.&nbsp; If I login directly to the Connection Server with the same zero client, I see the Pre-login Message just fine.</P><P></P><P style="margin: 2px; font-family: proxima-nova, Arial, sans-serif; color: #666666;">My desired sequence:</P><UL><LI>Access VDI via the UAG using PCoIP Device</LI><LI>Get RSA prompt, authenticate</LI><LI><SPAN style="font-weight: inherit; font-style: inherit; font-size: inherit;">See Pre-login Message fed from Connection Server</SPAN></LI><LI>Get Username / Password prompt</LI><LI>Login successful</LI></UL><P><SPAN style="margin: 2px; font-family: proxima-nova, Arial, sans-serif; color: #666666;"> </SPAN><SPAN style="margin: 2px; font-family: proxima-nova, Arial, sans-serif; color: #666666;">My current sequence:</SPAN></P><UL><LI>Access VDI via the UAG using PCoIP Device</LI><LI>Get RSA prompt, authenticate</LI><LI><SPAN style="font-weight: inherit; font-style: inherit; font-size: inherit;">Get RSA prompt, authenticate (loop)</SPAN></LI></UL><P></P><P style="margin: 2px; font-family: proxima-nova, Arial, sans-serif; color: #666666;"><SPAN style="font-weight: inherit; font-style: inherit; font-size: inherit !important;">My desired sequence works via the UAG using the Horizon Client and HTML Access.</SPAN></P></BODY></HTML> Thu, 11 Jun 2020 14:10:06 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/VDI-via-UAG-with-zero-client-and-pre-login-message/m-p/2293608#M89207 heloma 2020-06-11T14:10:06Z Re: VDI via UAG with zero client and pre-login message https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/VDI-via-UAG-with-zero-client-and-pre-login-message/m-p/2293609#M89208 <HTML><HEAD></HEAD><BODY><P>What type of device are you using as an endpoint? From my understanding, if you're using a Tera2 platform (HP products and others) than your desired sequence isn't supported. UAG, MFA, and View Disclaimer are not all supported at the same time in the Tera2 module. One would have to go according to their release notes. Their workaround isn't really a workaround...</P><P></P><P><A href="https://www.teradici.com/web-help/pcoip_zero_client/tera2/6.2/release_notes/" title="https://www.teradici.com/web-help/pcoip_zero_client/tera2/6.2/release_notes/">Release Notes - PCoIP Zero Client Firmware 6.2 Administrators Guide</A> </P></BODY></HTML> Wed, 29 Jul 2020 10:59:00 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/VDI-via-UAG-with-zero-client-and-pre-login-message/m-p/2293609#M89208 mteofrio 2020-07-29T10:59:00Z Re: VDI via UAG with zero client and pre-login message https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/VDI-via-UAG-with-zero-client-and-pre-login-message/m-p/2293610#M89209 <HTML><HEAD></HEAD><BODY><P>What is your UAG version?</P><P>You can try configure Unified Access Gateway for pass-through authentication and configure RADIUS on the Connection Server</P><P>Does it happen only through that particular PCoIP device?</P><P>Are you able to reproduce the issue via normal windows horizon client over pcoip protocol? It will let you isolate the problem.</P><P></P><P><SPAN style="color: #666666; font-family: proxima-nova, Arial, sans-serif;"> </SPAN></P></BODY></HTML> Wed, 29 Jul 2020 15:01:42 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/VDI-via-UAG-with-zero-client-and-pre-login-message/m-p/2293610#M89209 Shreyskar 2020-07-29T15:01:42Z Re: VDI via UAG with zero client and pre-login message https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/VDI-via-UAG-with-zero-client-and-pre-login-message/m-p/2293611#M89210 <HTML><HEAD></HEAD><BODY><P>If we disable the banner on the connection server and allow the users to connect from external network via UAG, does it still stuck on loop.</P><P>If YES, then it is not related to banner. You may also need to check the session persistence on Load Balancer infront of UAG if any.</P></BODY></HTML> Wed, 29 Jul 2020 15:20:21 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/VDI-via-UAG-with-zero-client-and-pre-login-message/m-p/2293611#M89210 surajr04 2020-07-29T15:20:21Z