topic Re: Horizon client BLAST session is disconnecting after an idle period in Horizon Desktops and Apps

Horizon client BLAST session is disconnecting after an idle period

whibr — Mon, 13 Aug 2018 18:43:20 GMT

When I minimize a Horizon client 4.8 BLAST session window, after just a few minutes my instant-clone desktop (Windows 10 with Horizon agent 7.5.1) will disconnect my session. With a PCoIP session, the session will remain connected after minimizing the session window. Is there an idle session timeout setting for BLAST, or is there something else I should check? I don't want a user's BLAST session to automatically disconnect if the user has paused work for a period of time. Thanks.

Re: Horizon client BLAST session is disconnecting after an idle period

chadc1979 — Thu, 02 Jan 2020 00:52:56 GMT

I came looking for answers on the same question, I upgraded to Horizon 7.11 and UAG 3.8 and now it seems to be doing that when I minimize a desktop, hadn’t done it before on 7.10 and UAG 3.7.1 and both are upgrades, export UAG config and imported it back in to the new appliance so nothing changed except versions.

Re: Horizon client BLAST session is disconnecting after an idle period

gbog — Mon, 20 Jan 2020 15:25:12 GMT

Any luck with resolution? My blast connections are disconnecting frequently using UAG 3.8.

Re: Horizon client BLAST session is disconnecting after an idle period

heimdm — Sat, 11 Apr 2020 18:21:33 GMT

Any luck on this? I have 7.11 with UAG 3.81 and see disconnects as well.

Re: Horizon client BLAST session is disconnecting after an idle period

Shreyskar — Tue, 21 Apr 2020 00:26:30 GMT

Hi heimdm

Blast doesn't support multihop when connecting through UAG, make sure tunnel is enabled on UAG for blast external URL and Blast external URL is disabled on connection server settings under horizon view admin page.