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    <title>topic Re: User is member of Global Entitlement but not entitled to any pools in Horizon Desktops and Apps</title>
    <link>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/User-is-member-of-Global-Entitlement-but-not-entitled-to-any/m-p/2257349#M88388</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Did you also validate the pool is added to the global entitlement as well? I am asking because I am sure to do the upgrade you had to remove the pool from the global entitlement at some point.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;---------------------------------------------------------------------------------------------------------&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG style="color: #3d3d3d; font-size: 10.5pt; font-family: 'Helvetica',sans-serif;"&gt;Was it helpful? &lt;/STRONG&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;Let us know by completing &lt;/SPAN&gt;&lt;A _jive_internal="true" href="https://communities.vmware.com/- https:/insights.vmware.com/cgi-bin/qwebcorporate.dll?idx=4RA39B&amp;amp;source=Workstation"&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #2989c5;"&gt;this short survey here&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Mon, 22 Jul 2019 14:16:51 GMT</pubDate>
    <dc:creator>cbaptiste</dc:creator>
    <dc:date>2019-07-22T14:16:51Z</dc:date>
    <item>
      <title>User is member of Global Entitlement but not entitled to any pools</title>
      <link>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/User-is-member-of-Global-Entitlement-but-not-entitled-to-any/m-p/2257348#M88387</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I have a user who is member of a Global Entitlement but when she tries to log in the following message appears:&lt;/P&gt;&lt;P&gt;User ........ has authenticated, but is not entitled to any Pools&lt;/P&gt;&lt;P&gt;This occured suddenly. It has worked since we upgraded to HV 7.4 a several month ago.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I've tried several global entitlements. No success.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;She only gets a desktop when i entitle her directly to a pool.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 22 Jul 2019 13:59:15 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/User-is-member-of-Global-Entitlement-but-not-entitled-to-any/m-p/2257348#M88387</guid>
      <dc:creator>kkdmcn</dc:creator>
      <dc:date>2019-07-22T13:59:15Z</dc:date>
    </item>
    <item>
      <title>Re: User is member of Global Entitlement but not entitled to any pools</title>
      <link>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/User-is-member-of-Global-Entitlement-but-not-entitled-to-any/m-p/2257349#M88388</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Did you also validate the pool is added to the global entitlement as well? I am asking because I am sure to do the upgrade you had to remove the pool from the global entitlement at some point.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;---------------------------------------------------------------------------------------------------------&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG style="color: #3d3d3d; font-size: 10.5pt; font-family: 'Helvetica',sans-serif;"&gt;Was it helpful? &lt;/STRONG&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;Let us know by completing &lt;/SPAN&gt;&lt;A _jive_internal="true" href="https://communities.vmware.com/- https:/insights.vmware.com/cgi-bin/qwebcorporate.dll?idx=4RA39B&amp;amp;source=Workstation"&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #2989c5;"&gt;this short survey here&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;"&gt;.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 22 Jul 2019 14:16:51 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/User-is-member-of-Global-Entitlement-but-not-entitled-to-any/m-p/2257349#M88388</guid>
      <dc:creator>cbaptiste</dc:creator>
      <dc:date>2019-07-22T14:16:51Z</dc:date>
    </item>
    <item>
      <title>Re: User is member of Global Entitlement but not entitled to any pools</title>
      <link>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/User-is-member-of-Global-Entitlement-but-not-entitled-to-any/m-p/2257350#M88389</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Yes, there are six pools in this global entitlement.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 22 Jul 2019 14:45:39 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/User-is-member-of-Global-Entitlement-but-not-entitled-to-any/m-p/2257350#M88389</guid>
      <dc:creator>kkdmcn</dc:creator>
      <dc:date>2019-07-22T14:45:39Z</dc:date>
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