topic The display protocol for this desktop is currently disabled in Horizon Desktops and Apps https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/The-display-protocol-for-this-desktop-is-currently-disabled/m-p/2253965#M88335 <HTML><HEAD></HEAD><BODY><P>Hello, I have issue with 2 of the pools randomly at some point users cannot login and receive error message: </P><P></P><P><span class="lia-inline-image-display-wrapper" image-alt="pastedImage_0.png"><img src="https://communities.vmware.com/t5/image/serverpage/image-id/12479iA08A55F3A83ED884/image-size/large?v=v2&amp;px=999" role="button" title="pastedImage_0.png" alt="pastedImage_0.png" /></span></P></BODY></HTML> Fri, 19 Jul 2019 06:16:58 GMT shayrulah 2019-07-19T06:16:58Z The display protocol for this desktop is currently disabled https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/The-display-protocol-for-this-desktop-is-currently-disabled/m-p/2253965#M88335 <HTML><HEAD></HEAD><BODY><P>Hello, I have issue with 2 of the pools randomly at some point users cannot login and receive error message: </P><P></P><P><span class="lia-inline-image-display-wrapper" image-alt="pastedImage_0.png"><img src="https://communities.vmware.com/t5/image/serverpage/image-id/12479iA08A55F3A83ED884/image-size/large?v=v2&amp;px=999" role="button" title="pastedImage_0.png" alt="pastedImage_0.png" /></span></P></BODY></HTML> Fri, 19 Jul 2019 06:16:58 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/The-display-protocol-for-this-desktop-is-currently-disabled/m-p/2253965#M88335 shayrulah 2019-07-19T06:16:58Z Re: The display protocol for this desktop is currently disabled https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/The-display-protocol-for-this-desktop-is-currently-disabled/m-p/2253966#M88336 <HTML><HEAD></HEAD><BODY><P>Check the agent logs and event viewer logs. I would suspect that a service is crashing like Remote Desktop Services. The logs will point you in the right direction.</P></BODY></HTML> Tue, 23 Jul 2019 16:56:55 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/The-display-protocol-for-this-desktop-is-currently-disabled/m-p/2253966#M88336 techguy129 2019-07-23T16:56:55Z Re: The display protocol for this desktop is currently disabled https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/The-display-protocol-for-this-desktop-is-currently-disabled/m-p/2253967#M88337 <HTML><HEAD></HEAD><BODY><P>This was known issue for VMware and I was told that will be fixed with Horizon view 7.10 update.</P><P><A href="https://protect-us.mimecast.com/s/zDl9CgJKz9hWZMZtNdKdl?domain=kb.vmware.com" title="https://protect-us.mimecast.com/s/zDl9CgJKz9hWZMZtNdKdl?domain=kb.vmware.com">https://protect-us.mimecast.com/s/zDl9CgJKz9hWZMZtNdKdl?domain=kb.vmware.com</A></P><P></P><P><SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;">---------------------------------------------------------------------------------------------------------</SPAN></P><P><STRONG style="color: #3d3d3d; font-size: 10.5pt; font-family: 'Helvetica',sans-serif;">Was it helpful? </STRONG><SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;">Let us know by completing </SPAN><A _jive_internal="true" href="https://communities.vmware.com/- https:/insights.vmware.com/cgi-bin/qwebcorporate.dll?idx=4RA39B&amp;source=Workstation"><SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #2989c5;">this short survey here</SPAN></A><SPAN style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;">.</SPAN></P><P></P><P></P></BODY></HTML> Fri, 20 Sep 2019 07:27:18 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/The-display-protocol-for-this-desktop-is-currently-disabled/m-p/2253967#M88337 shayrulah 2019-09-20T07:27:18Z