Skype call ends and disconnects users Session

childebrandt — Wed, 16 Mar 2016 13:32:52 GMT

When a user is in a Skype call with screen sharing occasionally when the user disconnects from the call the VDI session will drop. VDM logs show the following. The Question is how to prevent this.

2016-03-16T08:01:19.950-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] MediaPlayer::AddAudioFrame - FrameAdd Failed. QueueInfo: QueueLen = 10, ItemCount = 10, FreeSpace = 0, CurrReadIdx = 0, CurrWriteIdx = 0

2016-03-16T08:01:19.952-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] VCamClient::ServiceThreadCB - Failed to add Audio Frame to player queue

2016-03-16T08:01:19.953-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] VCamClient::ServiceThreadCB - Failure(s) occurring while adding Audio Frame(s) to player queue and some are lost

2016-03-16T08:01:19.954-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] MediaPlayer::AddAudioFrame - FrameAdd Failed. QueueInfo: QueueLen = 10, ItemCount = 10, FreeSpace = 0, CurrReadIdx = 0, CurrWriteIdx = 0

2016-03-16T08:01:19.956-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] MediaPlayer::AddAudioFrame - FrameAdd Failed. QueueInfo: QueueLen = 10, ItemCount = 10, FreeSpace = 0, CurrReadIdx = 0, CurrWriteIdx = 0

2016-03-16T08:14:59.155-05:00 INFO (1138-0340) <832> [TPAutoConnect] Program 'TPAutoConnect - ThinPrint AutoConnect component' started, version=10,2,913,2, pid=0x1138, buildtype=release, usethread=0, closeafterwrite=0, sessionId=1

2016-03-16T08:14:59.297-05:00 INFO (0520-0524) <Main Thread> [wsnm_desktop] Session DISCONNECTED: sessionId=1, user ****Userinfo****, client=(null), connectionId=95e2724c_1fde_4995_8b10_c67b7632583d, userDn=cn=s-1-5-21-1512784882-2072445763-336231458-284261,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int

topic Skype call ends and disconnects users Session in Horizon Desktops and Apps

Skype call ends and disconnects users Session