topic Re: View composer/New pool creation issue in Horizon Desktops and Apps

View composer/New pool creation issue

don1304 — Fri, 06 Jan 2012 22:27:48 GMT

Need some help in the new issue which we are having on our VIEW 4.6 environment .

We are unable to create a new pool or re-composer the existing pool and below are the error message which appear while performing these tasks .

Active Directory Host Unreachable

Internal View composer error .contact your adminsitrator

Re: View composer/New pool creation issue

admin — Sat, 07 Jan 2012 01:20:29 GMT

Hi,

Check the following information http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2009713

Hope this information helps you.

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Re: View composer/New pool creation issue

npeter — Mon, 09 Jan 2012 07:19:57 GMT

Hi,

Mostly a DNS issue on composer machine. Please verify the active directory used for view pools is reachabe from view composer machine. nslookup from this machine should be able to resolve fqdn of AD.

Re: View composer/New pool creation issue

don1304 — Mon, 09 Jan 2012 21:56:44 GMT

Tested both the given options and none of them worked and I still have same issues .

DNS is wokring properly on VDI machine/View connection server and Vcenter .

View Agent with composer option re-installed and tested but no luck .

Re: View composer/New pool creation issue

gunnarb — Mon, 09 Jan 2012 22:02:27 GMT

Do you have time for a quick Go To Meeting session?

https://www3.gotomeeting.com/join/594365542

I'd like to have a look.

Gunnar

Re: View composer/New pool creation issue

kgsivan — Tue, 10 Jan 2012 10:49:19 GMT

You must be configured View Composer admins in vcenter configuration. Those domain name should be resolvable from View connection server. could you please check that.(This is what npeter has mentioned above)

Also the username used for adding the VC server , should have administrative priviledges on View Composer machine.

If the problem still persists, refer the checklist @ Common errors with SVI Pools and View Composer