topic Re: vmware horizon client - authentication failed tunnel reconnection is not permitted in Digital Workspace Members

vmware horizon client - authentication failed tunnel reconnection is not permitted

RonVaughan — Mon, 08 Aug 2022 15:46:15 GMT

tyring to login to a customer interface. interface previously worked. no configuration changes. yet after authenticating my CAC with valid PIN I get an error message - authentication failed - tunnel reconnection is not permitted.

version 2206

build 8.6.0 (20094380)

Re: vmware horizon client - authentication failed tunnel reconnection is not permitted

Christos_vv — Tue, 09 Aug 2022 16:38:41 GMT

if you have GTM check persistent settings,check DNS.

There are two protocols session configured for establish the connection.Both should go to same pair.Check the persistent settings in load balancer

Validate using each UAG\security server\connection server to see any error

Firewall blocking- source\destination

Re: vmware horizon client - authentication failed tunnel reconnection is not permitted

RonVaughan — Wed, 10 Aug 2022 13:58:41 GMT

sounds like you're saying this is a server issue; not being the server tech I can't access the elements you mentioned

Re: vmware horizon client - authentication failed tunnel reconnection is not permitted

smrajabi — Sat, 13 Aug 2022 03:24:55 GMT

Did you try to uninstall and then install VMware Horizon Client?

Re: vmware horizon client - authentication failed tunnel reconnection is not permitted

RonVaughan — Sun, 14 Aug 2022 18:34:12 GMT

yes - no joy

the issue seems to be a tunnel is configured and evidently there was an unexpected interrupt of the tunnel rather than a clean exit, so the tunnel config is still somewhere in my system config. I need to figure out how to clean it out and try to connect again.