topic Re: Manually Enrolling iOS devices into WS1` via Apple Business Manager and Configurator in Workspace Members

Manually Enrolling iOS devices into WS1` via Apple Business Manager and Configurator

cwilson1 — Fri, 28 Jul 2023 18:41:37 GMT

So in an effort to properly manage devices, we have had to use Apple Configurator 2 to enroll devices into Apple Business Manager and subsequently into WS1. As of late, we have been able to enroll into ABM, but the remote configuration for WS1 no longer shows on the setup pages and the iOS device does not show in Ws1. Any ideas?

Re: Manually Enrolling iOS devices into WS1` via Apple Business Manager and Configurator

HaoHu — Sat, 29 Jul 2023 02:09:43 GMT

Is there WS1 enroll settings has been setted in ABM?

Re: Manually Enrolling iOS devices into WS1` via Apple Business Manager and Configurator

cwilson1 — Sat, 29 Jul 2023 03:04:50 GMT

Yes. It has worked in the past, but stopped working as of late... I am not sure if this is an iOS issue on the new version or something else

Re: Manually Enrolling iOS devices into WS1` via Apple Business Manager and Configurator

HaoHu — Sat, 29 Jul 2023 06:10:01 GMT

I think you may test the iOS device enrollment by the current MDM setting. If it is OK, you should find the support of the ABM. Otherwise, you can collect the log from the device and WS1 and then open a VMWare support case.

Re: Manually Enrolling iOS devices into WS1` via Apple Business Manager and Configurator

chrisleduc — Sat, 29 Jul 2023 07:38:30 GMT

Apple has released new terms and conditions for ABM. You may need to approve them in Apple Business Manager when signing in as an Administrator.

Re: Manually Enrolling iOS devices into WS1` via Apple Business Manager and Configurator

HaoHu — Sun, 30 Jul 2023 07:21:41 GMT

I don't have an ABM account but I guess so... Because they don't let non-ASM or non-ABM Apple IDs use Apple Configurator 2 anymore...

Re: Manually Enrolling iOS devices into WS1` via Apple Business Manager and Configurator

cwilson1 — Mon, 31 Jul 2023 18:21:59 GMT

Just saw that. Will give this a go and report back.

Re: Manually Enrolling iOS devices into WS1` via Apple Business Manager and Configurator

cwilson1 — Mon, 31 Jul 2023 18:22:34 GMT

thank you for this