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    <title>topic Re: App Volumen agent not mounting any apps in App Volumes</title>
    <link>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2868184#M8605</link>
    <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;Horizon 8.3 last update &amp;amp; AppVol 4.4.4.6 last update, and having the same issue !&lt;/P&gt;&lt;P&gt;The AppVol Service is disabled when clicking on Enable Windows Update button ! And It's not enabled back when optimizing/finalizing.&lt;/P&gt;&lt;P&gt;Last OSOT version here 2107.&lt;/P&gt;&lt;P&gt;Will try to contact them !&lt;/P&gt;&lt;P&gt;GS.&lt;/P&gt;</description>
    <pubDate>Thu, 23 Sep 2021 11:35:30 GMT</pubDate>
    <dc:creator>slater0013</dc:creator>
    <dc:date>2021-09-23T11:35:30Z</dc:date>
    <item>
      <title>App Volumen agent not mounting any apps</title>
      <link>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2845571#M8426</link>
      <description>&lt;P&gt;Hi.&lt;BR /&gt;So I have an issue with my app volume agent not starting on the VDI machines when I e.g. update windows.&lt;/P&gt;&lt;P&gt;Only way I have been able to fix it is to reinstall the app volume agent, which cannot be the best way.&lt;/P&gt;&lt;P&gt;So what i do is&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;Power on golden image.&lt;/LI&gt;&lt;LI&gt;Start VMWareOSOptimizationTool&lt;/LI&gt;&lt;LI&gt;Enable windows update&lt;/LI&gt;&lt;LI&gt;start and run windows update&lt;/LI&gt;&lt;LI&gt;reboot&lt;/LI&gt;&lt;LI&gt;open VMWareOSOptimizationTool&lt;/LI&gt;&lt;LI&gt;Reapply optimization&lt;/LI&gt;&lt;LI&gt;finalize image&lt;/LI&gt;&lt;LI&gt;shutdown golden image&lt;/LI&gt;&lt;LI&gt;snapshot golden image&lt;/LI&gt;&lt;LI&gt;publish new snapshot of golden image to the VDI desktop.&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;When provisioning has completed and the new image is available, no app volume is mounted. The app Volume service is set to disabled. If i go and enable it, nothing happens. I have tried to add a step between item 7. and 8. in the list above where i go an enable the service before finalizing the image, to see if that changed anything. It did not.&lt;/P&gt;&lt;P&gt;If start a an admin command prompt, and go to the svservice.exe and execute svservice run to have the console output i see the following entry being repeated when I manually start the app volume agent service. The output is from when my user login to the VDI desktop:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;LI-CODE lang="markup"&gt;[2021-05-05 14:22:21.291 UTC] [svservice:P2136:T236] OnLogon called (Session ID 1, Handle 000001E8208F2E60, Params 0000005D78CFED30, Context 0000000000000000)
[2021-05-05 14:22:21.291 UTC] [svservice:P2136:T236] OnLogon: domain\username (NameSamCompatible)
[2021-05-05 14:22:21.305 UTC] [svservice:P2136:T236] OnLogon: CN=username,OU=path,OU=in,OU=active,OU=directory,DC=domain,DC=,DC=company,DC=com (NameFullyQualifiedDN)
[2021-05-05 14:22:21.305 UTC] [svservice:P2136:T236] OnLogon: username@company.com (NameUserPrincipal)
[2021-05-05 14:22:21.305 UTC] [svservice:P2136:T236] NotifyLoginStarted failed: error 0x80070002
[2021-05-05 14:22:21.307 UTC] [svservice:P2136:T236] IsDomainJoinedComputer: NetGetJoinInformation() success, domain name domain and type is 3
[2021-05-05 14:22:21.308 UTC] [svservice:P2136:T236] GetUserComputerInfo: user:"username" computer:"vdidekstop-05" userdomain:"domain" computerdomain: "domain"
[2021-05-05 14:22:21.308 UTC] [svservice:P2136:T236] GetUserProfileDirectoryW failed: error code 2
[2021-05-05 14:22:21.309 UTC] [svservice:P2136:T236] Logged in user is username 
[2021-05-05 14:22:21.309 UTC] [svservice:P2136:T236] OnLogon: skipping scripts because filtering is inactive
[2021-05-05 14:22:21.310 UTC] [svservice:P2136:T236] CDelayVirtualizationHandler::Initialize: Delay virtualization flag - 1.
[2021-05-05 14:22:21.311 UTC] [svservice:P2136:T236] GetViewClientIdValue: Unable to open key Volatile Environment\1: error 2
[2021-05-05 14:22:21.311 UTC] [svservice:P2136:T236] GetViewClientIdValue: Pool ID value in key Software\VMware, Inc.\VMware VDM\SessionData\1 is Win10_32Cores64GBRAM
[2021-05-05 14:22:21.311 UTC] [svservice:P2136:T236] HttpUserLogin: called 0 logged in (user login)
[2021-05-05 14:22:21.311 UTC] [svservice:P2136:T236] svdriver is stopped
[2021-05-05 14:22:21.311 UTC] [svservice:P2136:T236] HttpUserLogin: called svdriver is not running (ignoring event)
[2021-05-05 14:22:21.312 UTC] [svservice:P2136:T236] OnLogon : succeeded
[2021-05-05 14:22:22.136 UTC] [svservice:P2136:T2860] Attempting to restart communication with driver
[2021-05-05 14:22:22.136 UTC] [svservice:P2136:T2860] SvdOpen: FilterConnectCommunicationPort returned HRESULT 0x80070002
[2021-05-05 14:22:25.133 UTC] [svservice:P2136:T2860] Attempting to restart communication with driver
[2021-05-05 14:22:25.133 UTC] [svservice:P2136:T2860] SvdOpen: FilterConnectCommunicationPort returned HRESULT 0x80070002
[2021-05-05 14:22:28.131 UTC] [svservice:P2136:T2860] Attempting to restart communication with driver
[2021-05-05 14:22:28.131 UTC] [svservice:P2136:T2860] SvdOpen: FilterConnectCommunicationPort returned HRESULT 0x80070002
[2021-05-05 14:22:30.300 UTC] [svservice:P2136:T236] OnStartShell called (Session ID 1, Handle 000001E8208F2E60, Params 0000005D78CFED68, Context 0000000000000000)
[2021-05-05 14:22:30.300 UTC] [svservice:P2136:T236] OnStartShell: domain\username (NameSamCompatible)
[2021-05-05 14:22:30.300 UTC] [svservice:P2136:T236] NotifyLoginCompleted failed: error 0x80070002
[2021-05-05 14:22:30.301 UTC] [svservice:P2136:T236] HttpFileShareRequest WinHttp over SSL is disabled. Log collection to file share not supported.
[2021-05-05 14:22:30.301 UTC] [svservice:P2136:T236] handleFileShareStr: File share info received from manager is empty.
[2021-05-05 14:22:30.301 UTC] [svservice:P2136:T236] OnStartShell: Error Failed to Start DCT Logger
[2021-05-05 14:22:31.129 UTC] [svservice:P2136:T2860] Attempting to restart communication with driver
[2021-05-05 14:22:31.129 UTC] [svservice:P2136:T2860] SvdOpen: FilterConnectCommunicationPort returned HRESULT 0x80070002
[2021-05-05 14:22:34.127 UTC] [svservice:P2136:T2860] Attempting to restart communication with driver
[2021-05-05 14:22:34.127 UTC] [svservice:P2136:T2860] SvdOpen: FilterConnectCommunicationPort returned HRESULT 0x80070002
[2021-05-05 14:22:37.125 UTC] [svservice:P2136:T2860] Attempting to restart communication with driver&lt;/LI-CODE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;How do I fix this? What am I doing wrong in this setup of updating golden image? Golden Image is a windows 10 pro image.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Best Regards,&lt;/P&gt;&lt;P&gt;Mads.&lt;/P&gt;&lt;DIV class="SnapLinksContainer"&gt;&lt;DIV class="SL_SelectionRect"&gt;&lt;DIV class="SL_SelectionLabel"&gt;&amp;nbsp;&lt;/DIV&gt;&lt;/DIV&gt;&lt;!--   Used for easily cloning the properly namespaced rect   --&gt;&lt;/DIV&gt;</description>
      <pubDate>Wed, 05 May 2021 14:39:52 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2845571#M8426</guid>
      <dc:creator>mboye_grundfos</dc:creator>
      <dc:date>2021-05-05T14:39:52Z</dc:date>
    </item>
    <item>
      <title>Re: App Volumen agent not mounting any apps</title>
      <link>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2846297#M8436</link>
      <description>&lt;P&gt;just check any windows policy which is not allowing to mount any more hard disk in to the system.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 10 May 2021 11:30:09 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2846297#M8436</guid>
      <dc:creator>praviview</dc:creator>
      <dc:date>2021-05-10T11:30:09Z</dc:date>
    </item>
    <item>
      <title>Re: App Volumen agent not mounting any apps</title>
      <link>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2868184#M8605</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;Horizon 8.3 last update &amp;amp; AppVol 4.4.4.6 last update, and having the same issue !&lt;/P&gt;&lt;P&gt;The AppVol Service is disabled when clicking on Enable Windows Update button ! And It's not enabled back when optimizing/finalizing.&lt;/P&gt;&lt;P&gt;Last OSOT version here 2107.&lt;/P&gt;&lt;P&gt;Will try to contact them !&lt;/P&gt;&lt;P&gt;GS.&lt;/P&gt;</description>
      <pubDate>Thu, 23 Sep 2021 11:35:30 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2868184#M8605</guid>
      <dc:creator>slater0013</dc:creator>
      <dc:date>2021-09-23T11:35:30Z</dc:date>
    </item>
    <item>
      <title>an dRe: App Volumen agent not mounting any apps</title>
      <link>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2868205#M8606</link>
      <description>&lt;P&gt;best thing what you can do is enable hotplug in your Golden image, three is a hard limit of 8 or 10 apps stacks to attach by default.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 23 Sep 2021 13:09:16 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2868205#M8606</guid>
      <dc:creator>praviview</dc:creator>
      <dc:date>2021-09-23T13:09:16Z</dc:date>
    </item>
    <item>
      <title>Re: an dRe: App Volumen agent not mounting any apps</title>
      <link>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2868207#M8607</link>
      <description>&lt;P&gt;The problem is not being limited to mount more than x vApps !&lt;/P&gt;&lt;P&gt;The problem is that the AppVol service is disabled, so 0 vApps are mounted.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Regards,&lt;/P&gt;&lt;P&gt;GS.&lt;/P&gt;</description>
      <pubDate>Thu, 23 Sep 2021 13:11:51 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2868207#M8607</guid>
      <dc:creator>slater0013</dc:creator>
      <dc:date>2021-09-23T13:11:51Z</dc:date>
    </item>
    <item>
      <title>Re: App Volumen agent not mounting any apps</title>
      <link>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2869950#M8622</link>
      <description>&lt;P&gt;You have to use&amp;nbsp;&lt;SPAN&gt;VMWareOSOptimizationTool to re-disable windows updates using the Windows Update tab. One of the things this tab does that isn't listed is disabling/enabling the App Volumes service. The Optimization process may re-disable windows updates but it won't enable the App Volumes service. Unless it's been updated, the Optimization Tool guide skips over this step in its second-day operation steps.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 03 Oct 2021 19:05:01 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2869950#M8622</guid>
      <dc:creator>jhol5</dc:creator>
      <dc:date>2021-10-03T19:05:01Z</dc:date>
    </item>
    <item>
      <title>Re: App Volumen agent not mounting any apps</title>
      <link>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2871318#M8627</link>
      <description>&lt;P&gt;&lt;a href="https://communities.vmware.com/t5/user/viewprofilepage/user-id/4997797"&gt;@jhol5&lt;/a&gt;That is exactly what I have been using, but normailly I check for a newer version of the VMWareOSOptimizationTool and rerun the optimization. I am about to do a VDI image update, will check if that is the case. I guess it is as simple as enable the APP volumes service before closing the VM, and pushing the new image?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;BR. Mads.&lt;/P&gt;</description>
      <pubDate>Mon, 11 Oct 2021 13:53:23 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2871318#M8627</guid>
      <dc:creator>mboye_grundfos</dc:creator>
      <dc:date>2021-10-11T13:53:23Z</dc:date>
    </item>
    <item>
      <title>Re: App Volumen agent not mounting any apps</title>
      <link>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2888642#M8725</link>
      <description>&lt;P&gt;Hey all,&lt;/P&gt;&lt;P&gt;our Masterimage is not joined the domain, therefore each login would take 5 Minutes till the timout occure. Also while deploying a new Masterimage sometimes the template get some Appstacks attached (Computer Assignment)&lt;/P&gt;&lt;P&gt;Therefore our App Volumes Service is on manual and get started via a Script on the Horizon deployment process.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Maybe that helps&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Greetings&lt;/P&gt;&lt;P&gt;JT&lt;/P&gt;</description>
      <pubDate>Tue, 18 Jan 2022 11:58:20 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2888642#M8725</guid>
      <dc:creator>FlowDE</dc:creator>
      <dc:date>2022-01-18T11:58:20Z</dc:date>
    </item>
    <item>
      <title>Re: App Volumen agent not mounting any apps</title>
      <link>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2888672#M8726</link>
      <description>&lt;P&gt;You need to follow a few guidelines to manage your Gold Image (GI).&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;Never login into your GI with an account that has App Volumes packaged assigned&lt;/LI&gt;&lt;LI&gt;Never assign App Volumes packages to the GI-VM.&lt;/LI&gt;&lt;LI&gt;Always STOP App Volumes Service before shutdown&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;Here is a script that I use to shutdown the GI-VM after completing the OSOT Finalize.&lt;/P&gt;&lt;P&gt;There is still somethings the OSOT does not complete after running the Finalization.&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;P&gt;REM OSOT Pre-SnapShot Shutdown:&lt;BR /&gt;Set COMPANYNAME==TADH&lt;BR /&gt;set IMAGESTAMP="%COMPANYNAME%" Master Image %DATE:~10,4%%DATE:~4,2%%DATE:~7,2%&lt;/P&gt;&lt;P&gt;REM AppVol Stop Service&lt;BR /&gt;NET START | FIND "App Volumes Service" &amp;gt;nul&lt;BR /&gt;IF errorlevel 0 NET STOP "App Volumes Service"&lt;/P&gt;&lt;P&gt;REM Delete AppVol SvService.log file&lt;BR /&gt;del /F /S /Q "%PROGRAMFILES(x86)%\CloudVolumes\Agent\Logs\svservice.log"&lt;BR /&gt;del /F /S /Q "%PROGRAMFILES%\CloudVolumes\Agent\Logs\svservice.log"&lt;/P&gt;&lt;P&gt;REM Update Image Properties&lt;BR /&gt;reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\OEMInformation" /v Model /t REG_SZ /d "%IMAGESTAMP%" /f&lt;/P&gt;&lt;P&gt;REM Rearm Office 2016&lt;BR /&gt;"%PROGRAMFILES(x86)%\Microsoft Office\Office16\OSPPREARM.EXE"&lt;/P&gt;&lt;P&gt;shutdown /s /t 0 /c "Image Ready"&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;I have never had App Volumes mount packages.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 19 Apr 2022 20:23:49 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2888672#M8726</guid>
      <dc:creator>Micheal_A</dc:creator>
      <dc:date>2022-04-19T20:23:49Z</dc:date>
    </item>
    <item>
      <title>Re: App Volumen agent not mounting any apps</title>
      <link>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2904945#M8869</link>
      <description>&lt;P&gt;I am running into an issue that has to do with my running OSOT. I see you said to disable app vol service before shutdown, why is this, and how do the VDI guests start with the service enabled?&lt;/P&gt;</description>
      <pubDate>Tue, 19 Apr 2022 20:07:31 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2904945#M8869</guid>
      <dc:creator>100101010100110</dc:creator>
      <dc:date>2022-04-19T20:07:31Z</dc:date>
    </item>
    <item>
      <title>Re: App Volumen agent not mounting any apps</title>
      <link>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2904949#M8870</link>
      <description>&lt;P&gt;I fixed the post to state STOP not Disable.&lt;/P&gt;&lt;P&gt;You do not disable the service, just stop the AppVolumes service.&lt;/P&gt;&lt;P&gt;REM AppVol Stop Service&lt;BR /&gt;NET START | FIND "App Volumes Service" &amp;gt;nul&lt;BR /&gt;IF errorlevel 0 &lt;STRONG&gt;NET STOP&lt;/STRONG&gt; "App Volumes Service"&lt;/P&gt;&lt;P&gt;REM Delete AppVol SvService.log file&lt;BR /&gt;del /F /S /Q "%PROGRAMFILES(x86)%\CloudVolumes\Agent\Logs\svservice.log"&lt;BR /&gt;del /F /S /Q "%PROGRAMFILES%\CloudVolumes\Agent\Logs\svservice.log"&lt;/P&gt;&lt;P&gt;You need to have the service stopped and the logs cleared before you create Instant-Clones from the Gold Image. You want each IC VM to have a fresh start for that VM.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 19 Apr 2022 20:24:33 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/App-Volumes/App-Volumen-agent-not-mounting-any-apps/m-p/2904949#M8870</guid>
      <dc:creator>Micheal_A</dc:creator>
      <dc:date>2022-04-19T20:24:33Z</dc:date>
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