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    <title>topic Could not collect Processor and/or RAM information in Enterprise Strategy &amp; Planning Discussions</title>
    <link>https://communities.vmware.com/t5/Enterprise-Strategy-Planning/Could-not-collect-Processor-and-or-RAM-information/m-p/2405760#M35913</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;At my customer place i carried out the Capacity Planner Activity. &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;When trying to run Test Collection, I am receiving error "Connect to WMI failed" However, i continued to run inventory task for servers. When I run it, provides me with the following status: "Could not collect Processor and/or RAM information" The servers shown in the system type are Microsoft WIndows PDC and BDC Servers. Actually they are the domain controllers.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; Can anyone help me out .&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Regards,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Rahiz&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Thu, 05 Mar 2009 11:10:51 GMT</pubDate>
    <dc:creator>Rahiz_Shaikh</dc:creator>
    <dc:date>2009-03-05T11:10:51Z</dc:date>
    <item>
      <title>Could not collect Processor and/or RAM information</title>
      <link>https://communities.vmware.com/t5/Enterprise-Strategy-Planning/Could-not-collect-Processor-and-or-RAM-information/m-p/2405760#M35913</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;At my customer place i carried out the Capacity Planner Activity. &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;When trying to run Test Collection, I am receiving error "Connect to WMI failed" However, i continued to run inventory task for servers. When I run it, provides me with the following status: "Could not collect Processor and/or RAM information" The servers shown in the system type are Microsoft WIndows PDC and BDC Servers. Actually they are the domain controllers.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; Can anyone help me out .&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Regards,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Rahiz&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 05 Mar 2009 11:10:51 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Enterprise-Strategy-Planning/Could-not-collect-Processor-and-or-RAM-information/m-p/2405760#M35913</guid>
      <dc:creator>Rahiz_Shaikh</dc:creator>
      <dc:date>2009-03-05T11:10:51Z</dc:date>
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      <title>Re: Could not collect Processor and/or RAM information</title>
      <link>https://communities.vmware.com/t5/Enterprise-Strategy-Planning/Could-not-collect-Processor-and-or-RAM-information/m-p/2405761#M35914</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;What version of Windows are they running, and do you have the apropriate domain credentials to access those counters?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;-Cody Bunch&lt;/P&gt;&lt;P&gt;vExpert, VCP VI3&lt;/P&gt;&lt;P&gt;&lt;A href="http://professionalvmware.com"&gt;&lt;/A&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 05 Mar 2009 11:18:22 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Enterprise-Strategy-Planning/Could-not-collect-Processor-and-or-RAM-information/m-p/2405761#M35914</guid>
      <dc:creator>cody_bunch</dc:creator>
      <dc:date>2009-03-05T11:18:22Z</dc:date>
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    <item>
      <title>Re: Could not collect Processor and/or RAM information</title>
      <link>https://communities.vmware.com/t5/Enterprise-Strategy-Planning/Could-not-collect-Processor-and-or-RAM-information/m-p/2405762#M35915</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Hi Cody,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; Its WIndows Server 2003 Standard. I am using the Enterprise Admin Account. I can connect the WMI Service properties on the server and it provides me the details. &lt;/P&gt;&lt;P&gt;Is there any solution to WMI error without which i cannot get inventory and performance details.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Also, it has Symantec EndPoint Protection AV. I know it has nothing to do with that.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Regards,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Rahiz&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 05 Mar 2009 11:32:42 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Enterprise-Strategy-Planning/Could-not-collect-Processor-and-or-RAM-information/m-p/2405762#M35915</guid>
      <dc:creator>Rahiz_Shaikh</dc:creator>
      <dc:date>2009-03-05T11:32:42Z</dc:date>
    </item>
    <item>
      <title>Re: Could not collect Processor and/or RAM information</title>
      <link>https://communities.vmware.com/t5/Enterprise-Strategy-Planning/Could-not-collect-Processor-and-or-RAM-information/m-p/2405763#M35916</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;So using this account you're able to fire up perfmon and get the needed counters? Other than that, I'm not certain.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;-Cody Bunch&lt;/P&gt;&lt;P&gt;vExpert, VCP VI3&lt;/P&gt;&lt;P&gt;&lt;A href="http://professionalvmware.com"&gt;&lt;/A&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 05 Mar 2009 16:36:08 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Enterprise-Strategy-Planning/Could-not-collect-Processor-and-or-RAM-information/m-p/2405763#M35916</guid>
      <dc:creator>cody_bunch</dc:creator>
      <dc:date>2009-03-05T16:36:08Z</dc:date>
    </item>
    <item>
      <title>Re: Could not collect Processor and/or RAM information</title>
      <link>https://communities.vmware.com/t5/Enterprise-Strategy-Planning/Could-not-collect-Processor-and-or-RAM-information/m-p/2405764#M35917</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I tested using WMI Diag from microsoft  and the test shows successful. However I tried using WMI Analyzer and in that it shows No Registry Entry found for WMI. Have checked the same at HKLM\SYSTEM\CurrentControlSet\Control\WMI\Security.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; The problem is only with the WMI.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; Do you have any workaround for WMI for acessing remotely.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; Regards,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Rahiz&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 06 Mar 2009 06:18:37 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Enterprise-Strategy-Planning/Could-not-collect-Processor-and-or-RAM-information/m-p/2405764#M35917</guid>
      <dc:creator>Rahiz_Shaikh</dc:creator>
      <dc:date>2009-03-06T06:18:37Z</dc:date>
    </item>
    <item>
      <title>Re: Could not collect Processor and/or RAM information</title>
      <link>https://communities.vmware.com/t5/Enterprise-Strategy-Planning/Could-not-collect-Processor-and-or-RAM-information/m-p/2405765#M35918</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;You've likely already seen this, but it's worth a link for others that may be looking: &lt;A href="http://www.microsoft.com/technet/scriptcenter/topics/help/wmi.mspx" target="test_blank"&gt;http://www.microsoft.com/technet/scriptcenter/topics/help/wmi.mspx&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;-Cody Bunch&lt;/P&gt;&lt;P&gt;vExpert, VCP VI3&lt;/P&gt;&lt;P&gt;&lt;A href="http://professionalvmware.com"&gt;&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 06 Mar 2009 11:20:49 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Enterprise-Strategy-Planning/Could-not-collect-Processor-and-or-RAM-information/m-p/2405765#M35918</guid>
      <dc:creator>cody_bunch</dc:creator>
      <dc:date>2009-03-06T11:20:49Z</dc:date>
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