topic Re: The host shuts down from time to time in ESXi Discussions

The host shuts down from time to time

jiachao900521 — Sun, 18 Apr 2021 14:04:35 GMT

I upgraded the ESXi 7.0u1c version.

Recently, my ESXi host always shuts down by itself. Check the log as follows

2021-04-18T11:26:11Z esxi02.tdhy.local bootstop: Host is powering off

2021-04-18T11:26:11Z esxi02.tdhy.local init: starting pid 2635459, tty '': '/usr/lib/vmware/vmksummary/log-bootstop.sh stop'

2021-04-18T11:26:11.337Z esxi02.tdhy.local Hostd: info hostd[2101848] [Originator@6876 sub=Vimsvc.TaskManager opID=738620fd user=vpxuser] Task Completed : haTask--vim.event.EventHistoryCollector.readNext-757537 Status success

2021-04-18T11:26:11.337Z esxi02.tdhy.local Hostd: info hostd[2102993] [Originator@6876 sub=Vimsvc.TaskManager opID=738620fd user=vpxuser] Task Created : haTask--vim.event.EventHistoryCollector.readNext-757537

2021-04-18T11:26:11.334Z esxi02.tdhy.local Hostd: info hostd[2102075] [Originator@6876 sub=SysCommandPosix] ForkExec(/sbin/poweroff) 2635458

2021-04-18T11:26:11.334Z esxi02.tdhy.local Hostd: info hostd[2102075] [Originator@6876 sub=Vimsvc.ha-eventmgr] Event 1020 : Shut down of esxi02.tdhy.local in ha-datacenter: Unknown

2021-04-18T11:26:11.334Z esxi02.tdhy.local Hostd: warning hostd[2102075] [Originator@6876 sub=Hostsvc.HaHost] Failed to find activation record, event user unknown.

2021-04-18T11:26:11.334Z esxi02.tdhy.local Hostd: info hostd[2102075] [Originator@6876 sub=Hostsvc.HaHost] Shutdown, force = true

2021-04-18T11:26:11.333Z esxi02.tdhy.local Hostd: info hostd[2102075] [Originator@6876 sub=Hostsvc.HaHost] ACPI power event from the vmkernel

2021-04-18T11:26:11.333Z esxi02.tdhy.local vmkernel: cpu0:2097212)VMKAcpi: 259: Power button pressed; requesting graceful shutdown and poweroff

This problem has troubled me for a long time, can anyone help me?

Thanks very mach！

Re: The host shuts down from time to time

daphnissov — Sun, 18 Apr 2021 15:10:59 GMT

You've got a script or process somewhere (internally or externally) that's calling for a graceful shutdown. Where that's occurring, no idea, but that appears to be what's happening. This doesn't look like ESXi is just suddenly deciding to go to bed.

Re: The host shuts down from time to time

Redhatcc — Mon, 19 Apr 2021 14:49:10 GMT

VMKAcpi: 259: Power button pressed

This is odd. Is there someone else that might be pressing the power button?

Re: The host shuts down from time to time

daphnissov — Mon, 19 Apr 2021 18:51:12 GMT

I'm not sure if that line literally means, "a human finger pressed the power" or if the system got sent SIGTERM as a graceful shutdown request.

Re: The host shuts down from time to time

nccvmware — Wed, 25 Jan 2023 22:00:22 GMT

any luck with this. we are getting the same power button pressed line but no one pressed the power button.

Re: The host shuts down from time to time

e_espinel — Thu, 26 Jan 2023 13:45:28 GMT

Hello.
This post is very old, more than a year ago.
Please open a new post, with as much data as possible:
VMware version, build, brand, type and model of the physical Server.

Re: The host shuts down from time to time

tdoc210 — Thu, 26 Jan 2023 14:06:55 GMT

Does this correlate with any other events in the environment? You don't have DPM on do you?

Re: The host shuts down from time to time

nccvmware — Thu, 26 Jan 2023 14:13:46 GMT

DPM is not enabled. No it doesnt correlate with anything i could find. i checked all the logs and there is no indication of a power off request coming from out of band management, the console, the shell, dcui. I was certain the power button was pressed because we did a test with someone pressing the power button and it matches the logs exactly. but security says they checked the cameras and no one was near the server.

thanks for the response.

Re: The host shuts down from time to time

tdoc210 — Thu, 26 Jan 2023 14:21:32 GMT

Sorry I couldn't help more. One last thing I would check for would be an actual physical short on the server main board causing this.

Re: The host shuts down from time to time

maksym007 — Thu, 26 Jan 2023 14:51:59 GMT

Upgrade ESXi to 7.0.3
Upgrade iLO or iDRAC, BIOS. Check firmware and driver versions.

During the upgrade to vsphere 7.0.1 did you use a customized vendor ESXi ISO? If not - use next time