https://communities.vmware.com/t5/Platform-Status/My-Products-Empty/m-p/2952523#M236 <LI-SPOILER>&nbsp;</LI-SPOILER><P>Same issue here. Nothing has&nbsp;changed. Once they have your money, you're on your own. No support numbers, endless emails, no resolution.&nbsp;</P> Fri, 03 Feb 2023 22:13:32 GMT Stewsterl 2023-02-03T22:13:32Z https://communities.vmware.com/t5/Platform-Status/My-Products-Empty/m-p/2940580#M232 <P>Honest Statement: The VMWare website and portals confuse the hell out of me. I have been a small-time customer for many years and getting to your product is never an easy task. So now we have this "Customer Connect" and when I go there - the "My products" is empty. I open a ticket asking why my years of purchases are gone and I get a response that now I am authorised...but still empty. Why do I need to be authorised for what i have paid for? And why are all my products gone? Truly bizarre way of doing things</P> Fri, 25 Nov 2022 02:34:25 GMT https://communities.vmware.com/t5/Platform-Status/My-Products-Empty/m-p/2940580#M232 Desertsweeper 2022-11-25T02:34:25Z https://communities.vmware.com/t5/Platform-Status/My-Products-Empty/m-p/2952523#M236 <LI-SPOILER>&nbsp;</LI-SPOILER><P>Same issue here. Nothing has&nbsp;changed. Once they have your money, you're on your own. No support numbers, endless emails, no resolution.&nbsp;</P> Fri, 03 Feb 2023 22:13:32 GMT https://communities.vmware.com/t5/Platform-Status/My-Products-Empty/m-p/2952523#M236 Stewsterl 2023-02-03T22:13:32Z