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    <title>Legacy Blogs topics</title>
    <link>https://communities.vmware.com/t5/Legacy-Blogs/bd-p/15105</link>
    <description>Legacy Blogs topics</description>
    <pubDate>Fri, 10 Nov 2023 22:14:02 GMT</pubDate>
    <dc:creator>15105</dc:creator>
    <dc:date>2023-11-10T22:14:02Z</dc:date>
    <item>
      <title>VIB  INBOX and ASYNC ixgben</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/VIB-INBOX-and-ASYNC-ixgben/m-p/2959510#M928</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I'm working with&amp;nbsp;ESXi-7.0 U3d Build 19482537 in a stretched cluster for two sites.&lt;BR /&gt;In one site I have the driver ixgben&amp;nbsp;1.8.9.0-1OEM and 1.7.1.35 in the second site.&lt;BR /&gt;The Image is a custom image for DELL.&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;I would like to know if the driver has been added by DELL or is a standard from VMware.&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;</description>
      <pubDate>Thu, 16 Mar 2023 14:38:21 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/VIB-INBOX-and-ASYNC-ixgben/m-p/2959510#M928</guid>
      <dc:creator>Fra851</dc:creator>
      <dc:date>2023-03-16T14:38:21Z</dc:date>
    </item>
    <item>
      <title>Centreon monitoring issue after restarting hostd and vpxa services</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/Centreon-monitoring-issue-after-restarting-hostd-and-vpxa/m-p/2930875#M917</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;To troubleshoot another problem. I had to restart the hostd and vpxa services like this : /etc/init.d/&amp;lt;service&amp;gt; restart.&lt;/P&gt;&lt;P&gt;But by restarting those Management services, Our Centreon (Nagios) isn't able anymore to query all the VM's on Network and Memory information. It respond : "&lt;SPAN&gt;CHECK_VMWARE_API.PL CRITICAL - HOST-VM MEM Unknown error&lt;/SPAN&gt;" or "&lt;SPAN&gt;CHECK_VMWARE_API.PL CRITICAL - HOST-VM NET Unknown error&lt;/SPAN&gt;". Yet the monitoring of the CPU work as intended for example.&lt;/P&gt;&lt;P&gt;Have you any idea to deal with ?&lt;/P&gt;&lt;P&gt;Our Environement : 2 ESX 6.0.0 in cluster mode (Operation done on the slave one), Centreon 2.7.13, check_vmware_api.pl script to monitor.&lt;/P&gt;&lt;P&gt;Thanks.&lt;/P&gt;</description>
      <pubDate>Wed, 28 Sep 2022 07:32:15 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/Centreon-monitoring-issue-after-restarting-hostd-and-vpxa/m-p/2930875#M917</guid>
      <dc:creator>GrégoryF_lapost</dc:creator>
      <dc:date>2022-09-28T07:32:15Z</dc:date>
    </item>
    <item>
      <title>Trying to remove vmware tools</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/Trying-to-remove-vmware-tools/m-p/2930458#M916</link>
      <description>&lt;P&gt;I've been trying to remove VMware-Tools-windows-11.0.0-14549434. from a windows 10 machine without any luck. The deinstall starts finishes as everything went ok however the program isn't removed . Seems like it silently fails. Tried powershell scripts to remove it nothing wants to remove this&amp;nbsp; version.&lt;/P&gt;</description>
      <pubDate>Sun, 25 Sep 2022 13:22:50 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/Trying-to-remove-vmware-tools/m-p/2930458#M916</guid>
      <dc:creator>Ofloo</dc:creator>
      <dc:date>2022-09-25T13:22:50Z</dc:date>
    </item>
    <item>
      <title>When deploying a VM from a template, it does not change Hard Disk UUID</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/When-deploying-a-VM-from-a-template-it-does-not-change-Hard-Disk/m-p/2922033#M906</link>
      <description>&lt;P&gt;Hi all. There is a problem.&lt;BR /&gt;I made a virtual machine template.&lt;BR /&gt;If I expand the VM from the template without "Customize this virtual machine's hardware", then UUID Hard Disk changes to a new one, if I use "Customize this virtual machine's hardware", I add CPU/RAM , then UUID of the Hard Disk does not change.&lt;/P&gt;&lt;P&gt;vCenter 7.0.3&amp;nbsp;&lt;SPAN class=""&gt;19234570&lt;/SPAN&gt;&lt;/P&gt;&lt;DIV&gt;&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;&lt;/DIV&gt;</description>
      <pubDate>Wed, 03 Aug 2022 07:38:28 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/When-deploying-a-VM-from-a-template-it-does-not-change-Hard-Disk/m-p/2922033#M906</guid>
      <dc:creator>Alex_G1</dc:creator>
      <dc:date>2022-08-03T07:38:28Z</dc:date>
    </item>
    <item>
      <title>vSphere Esxi 6.5 vHost become freeze</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/vSphere-Esxi-6-5-vHost-become-freeze/m-p/2909944#M901</link>
      <description>&lt;P&gt;In my vmware vsphere 6.5 i have installed 3 virtual machine with ubuntu 18.04 and 20.04 for DNS, LOG and MRTG.&lt;/P&gt;&lt;P&gt;My DNS machine is working fine with 18.04 but the LOG (18.04 Ubunutu OS) and MRTG (20.04 UBUNTU os) freeze continiously like 6-10 hours. When they work they run fanstasticly, but when it freeze then i have to manually reboot every time. Any solutions..?&lt;/P&gt;&lt;P&gt;Thanks in advance.&lt;/P&gt;</description>
      <pubDate>Thu, 19 May 2022 07:54:33 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/vSphere-Esxi-6-5-vHost-become-freeze/m-p/2909944#M901</guid>
      <dc:creator>arafat_mishu</dc:creator>
      <dc:date>2022-05-19T07:54:33Z</dc:date>
    </item>
    <item>
      <title>LXDE windows manager with Horizon ?</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/LXDE-windows-manager-with-Horizon/m-p/2903287#M895</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;To be short, is it possible to use LXDE as windows manager with Ubuntu 20.04 and Horizon ?&lt;/P&gt;&lt;P&gt;Best regards&lt;/P&gt;</description>
      <pubDate>Fri, 08 Apr 2022 15:10:32 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/LXDE-windows-manager-with-Horizon/m-p/2903287#M895</guid>
      <dc:creator>SBonnegent</dc:creator>
      <dc:date>2022-04-08T15:10:32Z</dc:date>
    </item>
    <item>
      <title>Submitted a ticket for technical support but did not receive confirmation e-mail</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/Submitted-a-ticket-for-technical-support-but-did-not-receive/m-p/2891659#M884</link>
      <description>&lt;P&gt;What is the best way to get in touch with the Support Team for Workstation Pro 16?&amp;nbsp; I have entered a support ticket but did not receive confirmation e-mail within 5 minutes.&lt;/P&gt;</description>
      <pubDate>Wed, 02 Feb 2022 21:37:08 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/Submitted-a-ticket-for-technical-support-but-did-not-receive/m-p/2891659#M884</guid>
      <dc:creator>TimWojo</dc:creator>
      <dc:date>2022-02-02T21:37:08Z</dc:date>
    </item>
    <item>
      <title>(solved) VMware under Mint 20.2 Upgrade to 16.2, now error and ends</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/solved-VMware-under-Mint-20-2-Upgrade-to-16-2-now-error-and-ends/m-p/2872073#M868</link>
      <description>&lt;P&gt;get error trying to power on win10&lt;/P&gt;&lt;P&gt;"Could not open /dev/vmmon: No such file or directory.&lt;BR /&gt;Please make sure that the kernel module `vmmon' is loaded."&lt;/P&gt;&lt;P&gt;HELP!!!&lt;/P&gt;&lt;P&gt;THANKS!&lt;/P&gt;&lt;P&gt;I found a long procedure that mentioned "secure boot" which I had recently turned on but I did not understand how to name the keys so I just turned secure boot off. PITA.&lt;/P&gt;</description>
      <pubDate>Fri, 15 Oct 2021 01:10:40 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/solved-VMware-under-Mint-20-2-Upgrade-to-16-2-now-error-and-ends/m-p/2872073#M868</guid>
      <dc:creator>Kris3</dc:creator>
      <dc:date>2021-10-15T01:10:40Z</dc:date>
    </item>
    <item>
      <title>how to use java httpclient to login vsphere and get monitoring data</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/how-to-use-java-httpclient-to-login-vsphere-and-get-monitoring/m-p/2862384#M861</link>
      <description>&lt;P&gt;when i use the&amp;nbsp;vsphere-automation-sdk-java SsoHelper to get samlToken ,there is the error&lt;/P&gt;&lt;P&gt;avax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target...&lt;/P&gt;&lt;P&gt;so&amp;nbsp;I was wondering if I could login using HttpClient ? and get the monitoring data like CPU, MEMORY&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;waiting the master-hand finger out&amp;nbsp;&lt;/P&gt;&lt;P&gt;thanks!&lt;/P&gt;</description>
      <pubDate>Tue, 17 Aug 2021 08:25:27 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/how-to-use-java-httpclient-to-login-vsphere-and-get-monitoring/m-p/2862384#M861</guid>
      <dc:creator>linchtech</dc:creator>
      <dc:date>2021-08-17T08:25:27Z</dc:date>
    </item>
    <item>
      <title>Installbuiber windows --help cmd pop up</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/Installbuiber-windows-help-cmd-pop-up/m-p/2843842#M851</link>
      <description>&lt;P&gt;Hello, I understand that o&lt;SPAN&gt;n Windows, the help menu will show as a GUI popup window that will auto-close after one minute. Is there anyways to change the time or keep it until the user exit out themselves?&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 26 Apr 2021 11:39:31 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/Installbuiber-windows-help-cmd-pop-up/m-p/2843842#M851</guid>
      <dc:creator>Lam_bui</dc:creator>
      <dc:date>2021-04-26T11:39:31Z</dc:date>
    </item>
    <item>
      <title>Test Blog</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/Test-Blog/m-p/2766724#M847</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Writing a test blog here. &lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 08 Jul 2019 08:12:00 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/Test-Blog/m-p/2766724#M847</guid>
      <dc:creator>rahul_vlp</dc:creator>
      <dc:date>2019-07-08T08:12:00Z</dc:date>
    </item>
    <item>
      <title>Workspace ONE: Deploy &amp; Manage (WS1DM) TTT Videos</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/Workspace-ONE-Deploy-Manage-WS1DM-TTT-Videos/m-p/2765502#M846</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Recordings from the internal sessions held in Atlanta this week with AirWatch staff are uploaded to the links below.&amp;nbsp; There is a lot of great inside info/discussion captured.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A class="jive-link-external-small" href="https://airwatch.wistia.com/medias/ukjza4fnd9" rel="nofollow"&gt;https://airwatch.wistia.com/medias/ukjza4fnd9&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A class="jive-link-external-small" href="https://airwatch.wistia.com/medias/3sevunfnjz" rel="nofollow"&gt;https://airwatch.wistia.com/medias/3sevunfnjz&lt;/A&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Sat, 10 Dec 2016 13:00:00 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/Workspace-ONE-Deploy-Manage-WS1DM-TTT-Videos/m-p/2765502#M846</guid>
      <dc:creator>robertthompson</dc:creator>
      <dc:date>2016-12-10T13:00:00Z</dc:date>
    </item>
    <item>
      <title>SEG .awsec Files and Keys</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/SEG-awsec-Files-and-Keys/m-p/2764155#M844</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt; I did a training for a contractor for the USA Dept of Energy this week and these detailed questions came up that I couldn't quite answer on the spot.&amp;nbsp; I opened ticket # 775555 that is summarized below and may be helpful to you as well.&amp;nbsp; Enjoy if so.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Do we have any documentation around the process flow for how .awsec files are &lt;/P&gt;&lt;P&gt;created by the SEG?&amp;nbsp; Further, where any related encryption key is generated, &lt;/P&gt;&lt;P&gt;stored and passed on to the device?&amp;nbsp; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Then any guidance/details around how this could be compromised and any safeguards around how any cert could be used maliciously to open an .awsec file outside of normal use cases.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;The process flow is described below:&lt;/P&gt;&lt;P&gt;Device enrolls with AirWatch&lt;/P&gt;&lt;P&gt;Create an encryption key unique to user/device combination&lt;/P&gt;&lt;P&gt;Encryption key is stored in the cache of the SEG&lt;/P&gt;&lt;P&gt;Device syncs for email or downloads attachments&lt;/P&gt;&lt;P&gt;SEG proxies request through to EAS server if request is allowed&lt;/P&gt;&lt;P&gt;EAS server responds with content&lt;/P&gt;&lt;P&gt;SEG encrypts attachment, applies new file header and appends new .awsec file type&lt;/P&gt;&lt;P&gt;AWSEC file type unique to SCL and can only be read by SCL&lt;/P&gt;&lt;P&gt;Header is uniquely generated for each attachment, so each attachment is encrypted uniquely&lt;/P&gt;&lt;P&gt;Encrypted attachment is received by the device and SCL checks its keystore for an encryption key whose hash matches the hash in the file header&lt;/P&gt;&lt;P&gt;If verification passes, the file is decrypted and can be viewed in the SCL&lt;/P&gt;&lt;P&gt;If verification fails, the SCL calls an endpoint to retrieve the encryption key and once SCL receives it, SCL decrypts the file&lt;/P&gt;&lt;P&gt;The device creates an encryption key when it’s enrolled.&lt;/P&gt;&lt;P&gt;The Encryption key is stored in the SEG cache.&lt;/P&gt;&lt;P&gt;The attachments sent to the SEG have the mime type changed to awsec along with the file name appending the .awsec.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;When you say the header is uniquely generated, is this the mime type?&lt;/P&gt;&lt;P&gt;How does the AWDS send files to the devices? Are these sent encrypted at the transport layer and not at the file layer?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Yes and yes. The header has the mime type in it and the files are sent at the transport layer. &lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 24 Mar 2016 19:12:00 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/SEG-awsec-Files-and-Keys/m-p/2764155#M844</guid>
      <dc:creator>robertthompson</dc:creator>
      <dc:date>2016-03-24T19:12:00Z</dc:date>
    </item>
    <item>
      <title>VMware NSX Integration, IPv6 for Tunnel Server &amp; Self Upgrades</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/VMware-NSX-Integration-IPv6-for-Tunnel-Server-Self-Upgrades/m-p/2765036#M843</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;STRONG&gt;How does AirWatch integrate with VMware NSX?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;A class="jive-link-external-small" href="https://support.air-watch.com/articles/98805068-VMware-NSX-integration-with-AirWatch-8-3" rel="nofollow"&gt;https://support.air-watch.com/articles/98805068-VMware-NSX-integration-with-AirWatch-8-3&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Why is IPv6 enabled locally on the Tunnel Server?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;Use of ipv6 is only to future-proof as the current ipv4 will soon be obsolete. There is no other technical reason behind this choice for now. [pulled from support ticket]&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;How can a customer perform their own self upgrades?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;A class="jive-link-external-small" href="https://support.air-watch.com/articles/98039488-Instructions-for-Self-Upgrades-of-the-AirWatch-Console" rel="nofollow"&gt;https://support.air-watch.com/articles/98039488-Instructions-for-Self-Upgrades-of-the-AirWatch-Console&lt;/A&gt;&lt;SPAN&gt; &lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 19 Aug 2016 20:34:00 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/VMware-NSX-Integration-IPv6-for-Tunnel-Server-Self-Upgrades/m-p/2765036#M843</guid>
      <dc:creator>admin</dc:creator>
      <dc:date>2016-08-19T20:34:00Z</dc:date>
    </item>
    <item>
      <title>Silently App Push, Force Newest App Version, Renew APNs Cert, Detect and Schedule iOS Updates (iOS 9+) &amp; Getting Ready for iOS 10</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/Silently-App-Push-Force-Newest-App-Version-Renew-APNs-Cert/m-p/2765140#M842</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;SPAN style="background-color: #fefefe;"&gt;&lt;STRONG&gt;Users with iOS devices are required to enter their Apple ID passwords when installing applications.&amp;nbsp; How do you silently push public applications to iOS devices?&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="background-color: #fefefe;"&gt;The following steps are required to silently push an application: &lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN style="background-color: #fefefe;"&gt;The application must be an internal, public or a VPP app that is managed by AirWatch. &lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="background-color: #fefefe;"&gt;The device needs to be supervised by Apple Configurator or via DEP. &lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="background-color: #fefefe;"&gt;User Based VPP - there must be a registered Apple ID on each device. &lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="background-color: #fefefe;"&gt;Device Based VPP -&amp;nbsp; business can use VPP and MDM to distribute and assign apps directly to a device and no Apple ID is required. &lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="background-color: #fefefe;"&gt;You cannot have restrictions on public application access. This includes the Restricted Mode for iOSapplications that hides the App Store. &lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="background-color: #fefefe;"&gt;If you have a restrictions profile, have Allow installing apps enabled, Force iTunes password entry disabled, and Allow All Apps in the ratings section.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;SPAN style="color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;For additional information, please refer to the following guides:&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;A href="https://resources.air-watch.com/view/tm26pnn5mg8f42qc3pdy/en" style="color: #0095d3;"&gt;iOS Platform Guide&lt;/A&gt;&lt;/LI&gt;&lt;LI&gt;&lt;A href="https://resources.air-watch.com/view/69zrdzlwp9t2pxpm6mtx/en" style="color: #0095d3;"&gt;AirWatch Integration with Apple Configurator&lt;/A&gt;‌&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Can you require that public apps are updated as new versions are released?&lt;/STRONG&gt;&lt;/P&gt;&lt;P style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;AirWatch can only force app updates for public apps by fully reinstalling the latest version on each device's native app store. To force an app update in this way, perform the following steps:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Remove the assignment from the app in the AirWatch Console and save.&amp;nbsp; Then, re-add the proper assignment and save again.&lt;/LI&gt;&lt;LI&gt;The version of the app already installed on managed devices will be removed, and then the latest version will be prompted to reinstall.&lt;/LI&gt;&lt;/UL&gt;&lt;P style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;If the App Catalog is available to users, they can update the app at any time by choosing to re-download from the App Catalog.&lt;/P&gt;&lt;P style="color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;If the device's native app store is active on managed devices, each device will be prompted to update to the latest version of public apps as they are made available.&amp;nbsp; Automatic updates can be enabled on iOS devices by navigating to and enabling &lt;STRONG&gt;Settings &amp;gt; iTunes &amp;amp; App Store &amp;gt; Updates.&lt;/STRONG&gt;&lt;/P&gt;&lt;P style="color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;&lt;/P&gt;&lt;DIV&gt;&lt;DIV&gt;&lt;STRONG&gt;How can you renew the APNs for MDM certificate in the AIrWatch Console?&lt;/STRONG&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;P&gt;The APNs Certificate for MDM allows for iOS devices to communicate with the Air-Watch Console. iOS devices cannot be managed without a valid APNs Certificate.&lt;/P&gt;&lt;P&gt;After a life-cycle of one-year, the APNs for MDM will have to be renewed. The below resolution details this process. This process has two requirements:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;AirWatch recommends using the Google Chrome or Mozilla Firefox browsers. Internet Explorer can download the required files into the wrong format (JSON in this case).&lt;/LI&gt;&lt;LI&gt;Once the 'Renew' button has been clicked in the APNs for MDM window, do not navigate away from the renewal window or close it. Each .plist file is unique when 'Renew' is clicked and this sometimes generates a mismatch error when uploading the .pem file from Apple's end.&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Steps to renew the APNs certificate:&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;Open the Air-Watch Console and navigate to Config &amp;amp; Settings &amp;gt; All Settings &amp;gt; Devices &amp;amp; Users &amp;gt; Apple &amp;gt; APNs for MDM.&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;Look at the value for 'Issued To'. After the portion labeled External, there will be a unique value. Take note of the first four characters.&lt;/LI&gt;&lt;LI&gt;&lt;SPAN&gt;In a different browser tab, navigate to &lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="https://identity.apple.com/" rel="nofollow"&gt;https://identity.apple.com&lt;/A&gt;&lt;SPAN&gt;, and log in with the same Apple ID credentials used to create the APNs Certificate.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;In the AirWatch Console, click 'Renew'. You will be navigated to a window with a .plist file to download. Download the file and return to the Apple Portal tab.&lt;/LI&gt;&lt;LI&gt;Find the correct Certificate to renew. You can do this by clicking on the 'i' next to each Certificate and matching the portion following 'External' with the four characters noted in Step 2. Once found, click 'Renew'.&lt;/LI&gt;&lt;LI&gt;You will be directed to a page where you will be able to upload the .plist file previously downloaded. Upload and click 'Next'.&lt;/LI&gt;&lt;LI&gt;The Apple Portal will then provide a .pem file. Download this file and navigate to the Air-Watch tab.&lt;/LI&gt;&lt;LI&gt;Within the Air-Watch tab, click 'Next' and upload .pem file where specified. Also enter the Apple ID used to renew the Certificate within the Apple Portal.&lt;/LI&gt;&lt;LI&gt;Click 'Save'. You will be directed back to the main page of the APNs for MDM section.&lt;/LI&gt;&lt;LI&gt;Confirm the Certificate has been renewed on the Air-Watch tab with no error and click 'Save' once more.&lt;/LI&gt;&lt;LI&gt;For more information on APNs renewal, please refer to Generating and Renewing an APNs Certificate for AirWatch.&lt;/LI&gt;&lt;/OL&gt;&lt;P style="color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;&lt;/P&gt;&lt;P style="color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;&lt;STRONG&gt;Configure detection of OS updates on devices using iOS 9+. &lt;/STRONG&gt;&lt;/P&gt;&lt;P style="color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;Administrators can query for available updates on iOS 9 devices and force updates on iOS 9+ DEP Supervised devices.&lt;/P&gt;&lt;P style="color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;To query for OS updates (iOS 9 devices):&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Navigate to &lt;STRONG&gt;Devices &amp;gt; List View &amp;gt; Select Device &amp;gt; More &amp;gt; Query &amp;gt; OS Update&lt;/STRONG&gt;&lt;/LI&gt;&lt;LI&gt;On the &lt;STRONG&gt;Details View&lt;/STRONG&gt; page, select the &lt;STRONG&gt;Summary&lt;/STRONG&gt; tab and find the &lt;STRONG&gt;Device Info&lt;/STRONG&gt; box to determine if an update is available for the selected device. &lt;STRONG&gt;Available OS Updates&lt;/STRONG&gt; appears in the box if an update is available. If not, &lt;STRONG&gt;None&lt;/STRONG&gt; indicates that there are no updates.&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;To schedule an OS Update (iOS 9 + DEP devices):&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Navigate to &lt;STRONG&gt;Devices &amp;gt; List View &amp;gt; Select Device &amp;gt; More &amp;gt; Schedule OS Update&lt;/STRONG&gt;. A message box appears.&lt;/LI&gt;&lt;LI&gt;Select &lt;STRONG&gt;OK&lt;/STRONG&gt; to send the command to push the OS update on the device.&lt;/LI&gt;&lt;LI&gt;View the &lt;STRONG&gt;OS Update Status&lt;/STRONG&gt; on the &lt;STRONG&gt;Details View&lt;/STRONG&gt; page. Select &lt;STRONG&gt;Refresh&lt;/STRONG&gt; as needed to update the &lt;STRONG&gt;OS Update Status&lt;/STRONG&gt; and &lt;STRONG&gt;Download Percentage&lt;/STRONG&gt; of the update. When the update is complete, &lt;STRONG&gt;None&lt;/STRONG&gt; will appear in the &lt;STRONG&gt;Device Info&lt;/STRONG&gt; box.&lt;/LI&gt;&lt;/UL&gt;&lt;P style="color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;&lt;/P&gt;&lt;P style="color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;&lt;STRONG&gt;Getting Ready for iOS 10&lt;/STRONG&gt;&lt;STRONG&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;H3 style="font-size: 25px; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-weight: 300; color: #3d3f45;"&gt;Alert: Action required for customers using AirWatch applications, SDK or App Wrapping &lt;/H3&gt;&lt;P style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;If you are managing iOS devices through AirWatch and leverage AirWatch applications, SDK, or App Wrapping, it is critical that you make updates to prepare for iOS 10.&amp;nbsp; If you do not make updates you risk devices being&lt;STRONG&gt; incorrectly flagged as compromised and unintentionally wiped or unenrolled &lt;/STRONG&gt;when they upgrade to iOS 10.&amp;nbsp; If a device updates to iOS 10 before updating all affected applications and is marked as compromised, then that device must update all affected applications and send a beacon back to the console in order to revert the status back to uncompromised.&amp;nbsp; A beacon can be manually sent to the console by opening any application that contains the AirWatch SDK.&lt;/P&gt;&lt;P style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;If you are unable to make these updates in advance of iOS 10 we recommend that you &lt;STRONG&gt;temporarily disable Compromised Protection or any compliance policies related to Compromised Detection.&amp;nbsp; &lt;/STRONG&gt;To learn more about disabling Compromise Protection click &lt;A href="https://support.air-watch.com/articles/101373447-How-to-Disable-Compromised-Protection" style="color: #0095d3;" target="_blank"&gt;here&lt;/A&gt;.&amp;nbsp; &lt;/P&gt;&lt;P style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;Details can be found in the articles below:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class="entry-title"&gt;&lt;A href="https://support.air-watch.com/articles/100871727" style="color: #0095d3;" target="_blank"&gt;Action required for customers using AirWatch applications&lt;/A&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="entry-title"&gt;&lt;A href="https://support.air-watch.com/articles/100871747" style="color: #0095d3;" target="_blank"&gt;Action required for customers using AirWatch SDK&lt;/A&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="entry-title"&gt;&lt;A href="https://support.air-watch.com/articles/100876748" style="color: #0095d3;" target="_blank"&gt;Action required for customers using AirWatch App Wrapping service&lt;/A&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;SPAN style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;It is important to note that &lt;A href="https://support.air-watch.com/articles/101091807" style="color: #0095d3;"&gt;AirWatch Teacher Tools will not support iOS 10&lt;/A&gt;.&amp;nbsp; If you use Teacher Tools and have devices that will be upgrading to iOS 10, you should disable Compromise Protection or any compliance policies related to Compromise Detection.&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/SPAN&gt;&lt;/P&gt;&lt;H3 style="margin: 20px 0 0; font-size: 25px; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-weight: 300; color: #3d3f45;"&gt;End user communication&lt;/H3&gt;&lt;P&gt;&lt;SPAN style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;We have prepared email templates that can be sent from your executives and help desk team to ensure that users keep their applications up-to-date.&amp;nbsp; These templates are available &lt;A href="https://ask.air-watch.com/attachments/token/0TFJNs1xPiTnDg3oSTuacIbhv/?name=VMware+AirWatch+-+iOS+10+Comms+-+Email+Templates.docx" style="color: #0095d3;" target="_blank"&gt;here&lt;/A&gt;.&lt;/SPAN&gt;&lt;/P&gt;&lt;H3 style="margin: 20px 0 0; font-size: 25px; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-weight: 300; color: #3d3f45;"&gt;AirWatch Console support for iOS 10&lt;/H3&gt;&lt;P&gt;&lt;SPAN style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;Features new to iOS 10 will be available as part of AirWatch 8.4.5. A database seed script will be made available on myAirWatch for on-premise customers running AirWatch 8.4.5 to activate the new iOS 10 functionality upon its release.&amp;nbsp; These features will automatically be activated for SaaS environments.&lt;/SPAN&gt;&lt;SPAN style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;Addtionally, a database seed script will be made available for earlier AirWatch Console versions to allow for basic MDM support of iOS 10 devices.&lt;/SPAN&gt;&lt;SPAN style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt; &lt;/SPAN&gt;&lt;/P&gt;&lt;H3 style="margin: 20px 0 0; font-size: 25px; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-weight: 300; color: #3d3f45;"&gt;iOS 10 Beta&lt;/H3&gt;&lt;P&gt;&lt;SPAN style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;Apple has made a public beta of iOS 10 available for download.&amp;nbsp; As a reminder, AirWatch cannot guarantee support for beta versions of software.&amp;nbsp; End users who upgrade their devices to iOS 10 Beta may run into issues if they are enrolled in AirWatch and/or using AirWatch productivity apps.&amp;nbsp; &lt;STRONG&gt;For this reason, we recommend users who wish to participate in the beta program not upgrade their primary work device.&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/STRONG&gt;&lt;/SPAN&gt;&lt;SPAN style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;In the event that we identify a critical compatibility issue between one of our applications and iOS 10 Beta, we will post a &lt;A href="https://support.air-watch.com/kb/23052623-Known-Issues" style="color: #0095d3;" target="_BLANK"&gt;Known Issue&lt;/A&gt; on myAirWatch.&amp;nbsp; If your team identifies a potential issue and you do not see a Known Issue posted, we encourage you to submit a Support Request through the &lt;A href="https://support.air-watch.com/" style="color: #0095d3;" target="_BLANK"&gt;myAirWatch Support&lt;/A&gt; portal.&amp;nbsp; Our Technical Support Engineers will not be able to engage with you to resolve the issue, but we will pass along the information to our product teams for further investigation and testing. &lt;/SPAN&gt;&lt;/P&gt;&lt;H3 style="margin: 20px 0 0; font-size: 25px; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-weight: 300; color: #3d3f45;"&gt;Known Issues related to iOS 10&lt;/H3&gt;&lt;UL&gt;&lt;LI&gt;&lt;A href="https://support.air-watch.com/articles/101091807" style="color: #0095d3;" target="_blank"&gt;AirWatch Teach and AirWatch Learn will not be certified for iOS 10&lt;/A&gt;&lt;/LI&gt;&lt;LI&gt;&lt;A href="https://support.air-watch.com/articles/100415607-Devices-that-upgrade-to-iOS-10-Beta-2-may-be-flagged-in-AirWatch-as-compromised" style="color: #0095d3;" target="_BLANK"&gt;Devices that upgrade to iOS 10 Beta 2 may be flagged in AirWatch as compromised&lt;/A&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;We will continue to update this section as new compatibility issues are identified.&lt;/P&gt;&lt;H3 style="margin: 20px 0 0; font-size: 25px; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-weight: 300; color: #3d3f45;"&gt;Updated iOS version support following the release of iOS 10&lt;/H3&gt;&lt;H3 style="margin: 20px 0 0; font-size: 25px; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-weight: 300; color: #3d3f45;"&gt;&lt;/H3&gt;&lt;P style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;Following the release of iOS 10, AirWatch will guarantee support for the following iOS versions &lt;STRONG&gt;for new AirWatch product releases:&lt;/STRONG&gt;&lt;/P&gt;&lt;TABLE border="1" cellpadding="5" cellspacing="0" style="margin: 20px 0; border: 0px; color: #717074; font-size: 1.1em; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif;"&gt;&lt;TBODY style="border-bottom-color: #afaeb1;"&gt;&lt;TR style="border: 0px;"&gt;&lt;TH align="center" style="padding: 5px; border: 0px; color: #f2f2f2; background-color: #00a1de;"&gt;AirWatch Product&lt;/TH&gt;&lt;TH align="center" style="padding: 5px; border: 0px; color: #f2f2f2; background-color: #00a1de;"&gt;Supported iOS Version&lt;/TH&gt;&lt;/TR&gt;&lt;TR style="border: 0px;"&gt;&lt;TD align="center" style="padding: 10px 5px; border: 0px;"&gt;&lt;P&gt;AirWatch Productivity Apps&lt;/P&gt;&lt;/TD&gt;&lt;TD align="center" style="padding: 10px 5px; border: 0px;"&gt;&lt;P&gt;iOS 9+&lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR style="border: 0px;"&gt;&lt;TD align="center" style="padding: 10px 5px; border: 0px;"&gt;&lt;P&gt;AirWatch Agent/Container&lt;/P&gt;&lt;/TD&gt;&lt;TD align="center" style="padding: 10px 5px; border: 0px;"&gt;&lt;P&gt;iOS 8+&lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR style="border: 0px;"&gt;&lt;TD align="center" style="padding: 10px 5px; border: 0px;"&gt;&lt;P&gt;AirWatch MDM platform support&lt;/P&gt;&lt;/TD&gt;&lt;TD align="center" style="padding: 10px 5px; border: 0px;"&gt;iOS 7+&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;P style="margin: 0 0 10px; color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;Devices that do not meet these requirements and have not yet enrolled or installed the specific app will not be able to do so following these releases.&amp;nbsp; Devices that are currently enrolled and that currently have the specified apps installed will continue to function, but AirWatch cannot guarantee full support of all functionality for these devices in future versions.&lt;/P&gt;&lt;P style="color: #3d3f45; font-family: 'Source Sans Pro', Arial, 'Helvetica Neue', sans-serif; font-size: 15px;"&gt;Minimum supported version information is available in the &lt;A href="https://support.air-watch.com/kb/20291788" style="color: #0095d3;" target="_blank"&gt;Product Announcement&lt;/A&gt; for each release application version.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 09 Sep 2016 22:09:00 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/Silently-App-Push-Force-Newest-App-Version-Renew-APNs-Cert/m-p/2765140#M842</guid>
      <dc:creator>admin</dc:creator>
      <dc:date>2016-09-09T22:09:00Z</dc:date>
    </item>
    <item>
      <title>10 Awesome Admin Hacks for Enterprise Mobility Management</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/10-Awesome-Admin-Hacks-for-Enterprise-Mobility-Management/m-p/2765332#M841</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;SPAN&gt;The following blog post was probably the most highly recommended Connect session we had this year. Please review this to add some some cool and interesting items into your delivery. &lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="http://blogs.air-watch.com/2016/11/10-awesome-admin-hacks-enterprise-mobility-management/#.WBuFtGorKUm" rel="nofollow"&gt;http://blogs.air-watch.com/2016/11/10-awesome-admin-hacks-enterprise-mobility-management/#.WBuFtGorKUm&lt;/A&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 03 Nov 2016 19:02:00 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/10-Awesome-Admin-Hacks-for-Enterprise-Mobility-Management/m-p/2765332#M841</guid>
      <dc:creator>admin</dc:creator>
      <dc:date>2016-11-03T19:02:00Z</dc:date>
    </item>
    <item>
      <title>20160805 AirWatch Education Services - Updates &amp; Reminder</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/20160805-AirWatch-Education-Services-Updates-Reminder/m-p/2764956#M840</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;H2&gt;Update: 8.4 AW-FNDTS and AW-VIDMAN Programs are Live!&lt;/H2&gt;&lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10pt; font-family: Calibri, sans-serif; color: black;"&gt;AW-FNDTS&lt;/SPAN&gt;&lt;SPAN style="font-size: 10pt; font-family: Calibri, sans-serif; color: black;"&gt;AW-VIDMAN&lt;/SPAN&gt;&lt;UL style="list-style-type: circle;"&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;A TTT plan for &lt;/SPAN&gt;&lt;SPAN style="font-size: 10pt; font-family: Calibri, sans-serif; color: black;"&gt;AW-VIDMAN&lt;/SPAN&gt;&lt;SPAN style="font-size: 10pt; font-family: Calibri, sans-serif; color: black;"&gt;AW-RUGGED&lt;/SPAN&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10pt; font-family: Calibri, sans-serif; color: black;"&gt;AW-SDK &lt;/SPAN&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;will be loaded one the content team finalizes the materials. A TTT plan is similar to the above.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;&lt;H2&gt;Update: Refined Email Templates (myLearn &amp;amp; Manual)&lt;/H2&gt;&lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Updated banner to point to &lt;A href="https://mylearn.vmware.com/mgrReg/plan.cfm?plan=66497&amp;amp;ui=www_edu"&gt;VMware EDU portal with AirWatch offerings&lt;/A&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Added note to suggest the student to bring a tablet to view the workbook(s) &lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Beefed up the&lt;/SPAN&gt; &lt;SPAN style="font-size: 10pt; font-family: Calibri, sans-serif; color: black;"&gt;Continue Your Learning&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Removed requirement to bring two iPads for K12, since the Teacher Tools lab was removed&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Cleaned up all manual Outlook templates, specifically ones for WebEx: &lt;/SPAN&gt;&lt;UL style="list-style-type: circle;"&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Consolidated Course Confirmation area&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Added red font to items the instructor would populate&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: red;"&gt;Updated readme notes on how and when to use manual Outlook templates&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;All manual Outlook templates have been uploaded the community for download&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P style="background: white;"&gt;&lt;/P&gt;&lt;H2&gt;Reminder: Instructor Responsibilities (Preparation/Follow-up Messages, WebEx Creation &amp;amp; Exams)&lt;/H2&gt;&lt;P style="background: white;"&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Based on past training, a student was never sent a preparation email for a LOL session, which meant they didn’t know what to bring to the class. They didn’t bring a device and couldn’t see the end results of the labs. This lead to complaint, which triggered a free credit for him to attend the course again for free.&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="background: white;"&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;To address, the flow was reviewed and was made as simple as possible, so instructors know who does what, if a course overlaps with another instructor. We are also looking at other ways to ensure students know the pre-reqs for our courses, such as educating sales teams, and adding this info to the classes in VMware EDU portal/myLearn as a download link. &lt;/SPAN&gt;&lt;/P&gt;&lt;P style="background: white;"&gt;&lt;SPAN style="color: black; font-size: 10.0pt; font-family: 'Calibri',sans-serif;"&gt;&lt;STRONG&gt;Process Flow &lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Whoever is starting the training, sends out the preparation message and creates the WebEx. For a Bootcamp, the instructor would build the WebEx for both CM and CDIS and also make the CDIS teacher an instructor; alternate host. The CDIS instructor should be bcc’d on the preparation message for the Bootcamp for visibility. &lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Whoever is starting the training, enters the Host ID and Password in myLearn. If an alternate instructor is teaching CDIS of a Bootcamp, they would enter the Host ID and Password for their session, since the starting instructor cannot access this session in myLearn. This info should be pulled from email when the WebEx invite is created and the alternate instructor is added a presenter; alternate host.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Whoever finishes the training, is responsible to get the exams enabled and sends out the follow-up message from myLearn.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;All flows have been added to the &lt;/SPAN&gt;&lt;SPAN style="font-size: 10pt; font-family: Calibri, sans-serif; color: black;"&gt;Instructor’s Handbook&lt;/SPAN&gt;&lt;SPAN style="font-size: 10pt; font-family: Calibri, sans-serif; color: black;"&gt;Training Delivery Checklist&lt;/SPAN&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;; attached and loaded to the community.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P style="background: white;"&gt;&lt;/P&gt;&lt;P style="background: white;"&gt;&lt;/P&gt;&lt;P style="background: white;"&gt;&lt;STRONG style="color: black; font-size: 10.0pt; font-family: 'Calibri',sans-serif;"&gt;Example Flow Situation&lt;/STRONG&gt;&lt;/P&gt;&lt;P style="background: white;"&gt;&lt;STRONG style="color: black; font-size: 10.0pt; font-family: 'Calibri',sans-serif;"&gt;Instructor A:&lt;/STRONG&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt; Assigned to CM and Bootcamp (CM part)&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="background: white;"&gt;&lt;STRONG style="color: black; font-size: 10.0pt; font-family: 'Calibri',sans-serif;"&gt;Instructor B :&lt;/STRONG&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt; Assigned to CDIS and Bootcamp (CDIS part)&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="background: white;"&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt; &lt;/SPAN&gt;&lt;/P&gt;&lt;P style="background: white;"&gt;&lt;STRONG style="color: black; font-size: 10.0pt; font-family: 'Calibri',sans-serif;"&gt;3 business days before delivery&lt;/STRONG&gt;&lt;/P&gt;&lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;Instructor A: Creates WebEx for Bootcamp; the same one will be used for CM, CDIS and Bootcamp*. Sends students preparation message (via Outlook email template) for CM and Bootcamp using single WebEx info; ensures dates are correct for each email. Instructor B is bcc’d with other students. Updates CM and Bootcamp in myLearn with Host ID and Password.&lt;/LI&gt;&lt;LI&gt;Instructor B: Updates CDIS in myLearn with Host ID and Password, which is pulled from bcc’d email. Sends students preparation message (via Outlook email template) for CDIS; ensures dates are correct.&lt;/LI&gt;&lt;/UL&gt;&lt;P style="background: white;"&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;*If a CM student rejoins the WebEx for CDIS, &lt;STRONG&gt;Instructor B&lt;/STRONG&gt; would confirm payment in myLearn and allow or drop the student based on status. &lt;STRONG&gt;Instructor B&lt;/STRONG&gt; has to send the roster to VMware EDU ops for CDIS, so attendance has to be verified anyway. Also, It’s easier to create one WebEx than trying to create multiple, plus the Bootcamp host ID and Password only allows for one entry. If the instructor opted to change it at the end of Day 2, this step could be forgotten. Lastly, this model supports a consolidated (updated) preparation email.&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="background: white;"&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="background: white;"&gt;&lt;STRONG style="color: black; font-size: 10.0pt; font-family: 'Calibri',sans-serif;"&gt;Day training finishes&lt;/STRONG&gt;&lt;/P&gt;&lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;Instructor A: Enables exams in SF for CM; If non-AW instructor, sends roster to &lt;A href="mailto:training@air-watch.com"&gt;training@air-watch.com&lt;/A&gt;. Once exams are enabled, sends students follow-up message (via myLearn template) for CM.&lt;/LI&gt;&lt;LI&gt;Instructor B: Enables exams in SF for CDIS and Bootcamp; if non-AW instructor, sends roster to &lt;A href="mailto:training@air-watch.com"&gt;training@air-watch.com&lt;/A&gt;. Once exams are enabled, sends students follow-up message (via myLearn template) for CDIS and Bootcamp.&lt;/LI&gt;&lt;/UL&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 05 Aug 2016 05:52:00 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/20160805-AirWatch-Education-Services-Updates-Reminder/m-p/2764956#M840</guid>
      <dc:creator>admin</dc:creator>
      <dc:date>2016-08-05T05:52:00Z</dc:date>
    </item>
    <item>
      <title>20160813 AirWatch Education Services – Updates</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/20160813-AirWatch-Education-Services-Updates/m-p/2765014#M839</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;H1&gt;Update: Planned VMware EDU WebEx Change -&amp;nbsp; 8/26 PST&lt;/H1&gt;&lt;P&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;On the evening of 8/26, Pacific Time, the VMware EDU WebEx provider is being switched. Overall, this should not be a major change, but there are some points you need to keep in mind:&lt;/SPAN&gt;&lt;/P&gt;&lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Any session provisioned prior to the evening of 8/26 will disappear and &lt;/SPAN&gt;&lt;SPAN style="font-size: 10pt; font-family: Calibri, sans-serif; color: red;"&gt;must be recreated AFTER the change&lt;/SPAN&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;. If you have a class assigned for the week of 8/29 or later you will have to &lt;/SPAN&gt;&lt;SPAN style="font-size: 10pt; font-family: Calibri, sans-serif; color: red;"&gt;create that session after the switchover&lt;/SPAN&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10pt; font-family: Calibri, sans-serif; color: red;"&gt;The dial-in numbers we will use will all change&lt;/SPAN&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;. These numbers will be shown when the users connect to any session after the switchover.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;The new WebEx site will be using the newest version of the WebEx platform, therefore you will see the “Updating WebEx” message the first time you log in to the new site.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Everything else will remain same as before- URL (vmwareeducation.webex.com), username and password.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Please contact Kirk Lacewell &lt;A href="mailto:jlacewell@vmware.com"&gt;jlacewell@vmware.com&lt;/A&gt; directly if you have any questions.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;H2&gt;Update: 8.4 Agenda, Decks and Workbook Updates&lt;/H2&gt;&lt;P&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Based on the Bootcamp course going through a delivery audit this week, and an update to all the Next Steps decks, to reflect all Program Offerings and our Road Map, the following decks were updated and loaded to the community. In addition, two agendas and the vApp workbook had some minor fixes applied. Attached is comprehensive list of all the changes. &lt;STRONG style="color: red; font-size: 10.0pt; font-family: 'Calibri',sans-serif;"&gt;Please ensure you have downloaded the latest materials for delivery from the community.&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: black; font-size: 10.0pt; font-family: 'Calibri',sans-serif;"&gt;&lt;STRONG&gt;&lt;EM&gt;NOTE:&lt;/EM&gt;&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;SPAN style="color: black; font-size: 10.0pt; font-family: 'Calibri',sans-serif;"&gt;&lt;EM&gt; The VMware Identity Manager deck for AW-INTEG is being reviewed to reduce the marketing focus which will be replaced with some technical install aspects, as well as a demo with script.&lt;/EM&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;VMware AirWatch Mobility - Configure and Deploy Integrated Solutions (AW-INTEG) - 2-Day ILT Agenda &amp;amp; VMware AirWatch Mobility - Bootcamp (AW-BTCMP) - 4-Day ILT Agenda&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;VMware AirWatch Mobility - vApp ILT Workbook (AW-INTEG)&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;All Next Steps Decks&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Introduction to AirWatch (AW-MANAGE): also affects K12&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Mobile Device Management Fundamentals - Part 1 (AW-MANAGE): also affects K12 and FNDTS&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Mobile Device Management Fundamentals - Part 2 (AW-MANAGE): also affects K12 and FNDTS&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Mobile Content Management Fundamentals (AW-MANAGE): also affects K12&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Windows 10 (AW-MANAGE)&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;AirWatch Tunnel (AW-INTEG)&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;AirWatch Content Gateway (AW-INTEG)&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;AirWatch Content Locker Advanced (AW-INTEG) &lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;&lt;H2&gt;Update: EUC Partner GTM MSA Order &amp;amp; Veracode Update&lt;/H2&gt;&lt;P&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt;Veracode is no longer a member of the Mobile Security Alliance. The Q1 2017 AirWatch Documentation Update will reflect the change and fully remove Veracode from the AirWatch Integration with App Scan Services Documentation. Veracode assets in myAirWatch and &lt;/SPAN&gt;&lt;A href="http://marketplace.air-watch.com/"&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif;"&gt;AirWatch Marketplace&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; color: black;"&gt; will be removed. If students ask about App reputation, refer them to other vendors.&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Sat, 13 Aug 2016 16:27:00 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/20160813-AirWatch-Education-Services-Updates/m-p/2765014#M839</guid>
      <dc:creator>admin</dc:creator>
      <dc:date>2016-08-13T16:27:00Z</dc:date>
    </item>
    <item>
      <title>20160817 AirWatch Education Services – Update and Process Change</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/20160817-AirWatch-Education-Services-Update-and-Process-Change/m-p/2765044#M838</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;SPAN style="color: red; text-decoration: underline;"&gt;Operational Process Update Effective Immediately&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;Sign-in sheets for APJ and EMEA instructors will now be sent to their regional VMw Edu Ops teams.&lt;/P&gt;&lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;APJ Instructors send to: &lt;SPAN style="color: #1f497d;"&gt;&lt;A href="mailto:apjeducation@vmware.com"&gt;apjeducation@vmware.com&lt;/A&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;EMEA Instructors send to:&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;The reason for this update is that we are now being supported by regional offshore teams for a variety of myLearn tasks including closing courses. AMER instructors will continue to send their sign-in sheets to &lt;A href="mailto:eduoperations@vmware.com"&gt;eduoperations@vmware.com&lt;/A&gt;.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;H2&gt;Process Change&lt;/H2&gt;&lt;P&gt;Starting today, all program, content, delivery, sales updates that would normally be send out from me, will now be sent out at the start of the month after the &lt;STRONG&gt;Monthly Training Program Update&lt;/STRONG&gt; meeting. Any updates will still be added to the &lt;A _jive_internal="true" href="https://communities.vmware.com/community/vmtn/private/pso/airwatch/content?filterID=contentstatus[published]~objecttype~objecttype[blogpost]"&gt;&lt;SPAN style="font-size: 10.0pt; font-family: 'Calibri',sans-serif;"&gt;blog&lt;/SPAN&gt;&lt;/A&gt; and the issue doc that is sent out on the Wednesday before delivery for assigned instructors.&lt;/P&gt;&lt;P&gt;Instead of a TTT review sessions, this will be changed to a &lt;STRONG&gt;Monthly Training Program Update &lt;/STRONG&gt;meeting which will be conducted once a month at &lt;STRONG&gt;7:30AM EST&lt;/STRONG&gt; for all geos to attend. A video recording will be sent out with the deck and a change list of all the updates.&lt;/P&gt;&lt;P&gt;The scope of the Monthly Training Program Update meeting will be the same as the TTT review sessions, however if there isn’t enough time to cover a new TTT flow, an additional meeting may be setup.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 17 Aug 2016 19:09:00 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/20160817-AirWatch-Education-Services-Update-and-Process-Change/m-p/2765044#M838</guid>
      <dc:creator>admin</dc:creator>
      <dc:date>2016-08-17T19:09:00Z</dc:date>
    </item>
    <item>
      <title>20160909 AirWatch Education Services - Program Update (September 2016)</title>
      <link>https://communities.vmware.com/t5/Legacy-Blogs/20160909-AirWatch-Education-Services-Program-Update-September/m-p/2765131#M837</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;STRONG style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;"&gt;Below are the core updates covered during the session. Please refer to the attached deck, with a link to the &lt;A href="https://urldefense.proofpoint.com/v2/url?u=https-3A__air-2Dwatch.webex.com_air-2Dwatch_lsr.php-3FRCID-3Da9ff19aaa91c422391a5aaf6d917d0fb&amp;amp;d=CwMGaQ&amp;amp;c=wHw1NhWKmp7JEdO3ucMlug&amp;amp;r=kHqo-2ZQVJaPyo-hJ1vUHOL7-QARYHCkMzGN4x251WY&amp;amp;m=BWekkQI1ocAsshZEdITNG80ggWBSg_vMaX9h2ZAEQqY&amp;amp;s=ZH_obqQEPkDF9EZE_IiKR2WpaZToePoK27nt7Uz61LI&amp;amp;e="&gt;&lt;SPAN style="color: #0000ff; text-decoration: underline;"&gt;video recording&lt;/SPAN&gt;&lt;/A&gt;, and the document for more details:&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Program Updates&lt;/STRONG&gt;&lt;/P&gt;&lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;TTT Review Sessions = Monthly Training Program Update&lt;UL style="list-style-type: circle;"&gt;&lt;LI&gt;Meeting name change&lt;/LI&gt;&lt;LI&gt;Held every month on Friday at 7:30AM EST&lt;/LI&gt;&lt;LI&gt;Deck and supporting docs add to blog and sent to instructors with recording after completion&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;LI&gt;Operational Process Update Effective Immediately&lt;/LI&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;Sign-in sheets for APJ and EMEA instructors will now be sent to their regional VMw Edu Ops teams. NAM not affected&lt;UL&gt;&lt;LI&gt;&lt;STRONG&gt;APJ Instructors send to: &lt;/STRONG&gt;&lt;A href="mailto:apjeducation@vmware.com"&gt;&lt;SPAN style="color: black;"&gt;apjeducation@vmware.com&lt;/SPAN&gt;&lt;/A&gt;&lt;/LI&gt;&lt;LI&gt;&lt;STRONG&gt;EMEA Instructors send to: &lt;/STRONG&gt;&lt;A href="mailto:emeaeducation@vmware.com"&gt;&lt;SPAN style="color: black;"&gt;emeaeducation@vmware.com&lt;/SPAN&gt;&lt;/A&gt;&lt;UL&gt;&lt;LI&gt;&lt;STRONG&gt;Americas instructors will continue to send to:&lt;/STRONG&gt; &lt;A href="mailto:eduoperations@vmware.com"&gt;&lt;SPAN style="color: black;"&gt;eduoperations@vmware.com&lt;/SPAN&gt;&lt;/A&gt; &lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;LI&gt;VMware EDU WebEx Change &lt;UL&gt;&lt;UL&gt;&lt;LI&gt;A couple weeks ago all VMware EDU WebEx accounts were updated&lt;UL&gt;&lt;LI&gt;&lt;STRONG style="color: red;"&gt;Instructors should log into their account and verify access and creating a class is not affected.&lt;/STRONG&gt; Contact Kirk Lacewell&lt;STRONG&gt; &lt;/STRONG&gt;&lt;A href="mailto:jlacewell@vmware.com"&gt;&lt;SPAN style="color: black;"&gt;jlacewell@vmware.com&lt;/SPAN&gt;&lt;/A&gt;&lt;STRONG&gt; &lt;/STRONG&gt;directly if you have any questions or issues&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;LI&gt;Review Training Updates and Issue / Blog&lt;UL&gt;&lt;LI&gt;Mark students as attended to complete survey in class; we should be seeing higher survey results&lt;/LI&gt;&lt;LI&gt;WADS is currently offline due to migration to vCloud Air in April 2016 pending…&lt;/LI&gt;&lt;LI&gt;Adam is building a working demo of VIDM in TRAIN&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;AirWatch Updates&lt;/STRONG&gt;&lt;/P&gt;&lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;Apple announces September 13th release date for iOS 10&lt;UL style="list-style-type: circle;"&gt;&lt;LI&gt;Ensure students update ALL AirWatch apps to ensure they are on iOS 10 compatible versions.&amp;nbsp; If they do not update their applications, their devices will be flagged as compromised and may be wiped or unenrolled. &lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;&lt;STRONG style="color: red;"&gt;Instructors ensure this is done on your iOS devices&lt;/STRONG&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;LI&gt;Update any &lt;SPAN style="text-decoration: underline;"&gt;&lt;A href="https://support.air-watch.com/articles/100871747"&gt;&lt;SPAN style="color: black;"&gt;applications utilizing AirWatch SDK&lt;/SPAN&gt;&lt;/A&gt;&lt;/SPAN&gt; to utilize the 5.9.1.1 version of the AirWatch SDK.&lt;/LI&gt;&lt;LI&gt;Re-wrap any &lt;SPAN style="text-decoration: underline;"&gt;&lt;A href="https://support.air-watch.com/articles/100876748"&gt;&lt;SPAN style="color: black;"&gt;wrapped apps&lt;/SPAN&gt;&lt;/A&gt;&lt;/SPAN&gt; using the new App Wrapping Engine 5.1.&amp;nbsp; &lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;LI&gt;My Company tool in myAirWatch&lt;UL style="list-style-type: circle;"&gt;&lt;LI&gt;Customers can use the &lt;A href="https://my.air-watch.com/mycompany"&gt;&lt;SPAN style="color: black;"&gt;&lt;/SPAN&gt;&lt;/A&gt;&lt;A href="https://my.air-watch.com/mycompany" target="test_blank"&gt;https://my.air-watch.com/mycompany&lt;/A&gt; to self-manage contact information for their team, including designating their approved Support contacts&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;LI&gt;Remember to sign up for &lt;A href="https://support.air-watch.com/kb/20291788-Product-Announcements"&gt;&lt;SPAN style="color: black;"&gt;Product Announcements &lt;/SPAN&gt;&lt;/A&gt;and &lt;A href="https://support.air-watch.com/kb/23052623-Known-Issues"&gt;&lt;SPAN style="color: black;"&gt;Known Issues&lt;/SPAN&gt;&lt;/A&gt; in myAW&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;VMworld and Connect Updates&lt;/STRONG&gt;&lt;/P&gt;&lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;VMworld Updates – Las Vegas&lt;UL style="list-style-type: circle;"&gt;&lt;LI&gt;No Bootcamp training beforehand; cancelled due to low enrollment&lt;/LI&gt;&lt;LI&gt;VCI Day (Andy and Tran attended)&lt;/LI&gt;&lt;LI&gt;Andy taught vIDM module twice in Education Services Lounge&lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;Andy presented his deck from his attendance of the event&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;LI&gt;VMworld Updates – Barcelona&lt;UL style="list-style-type: circle;"&gt;&lt;LI&gt;Bootcamp planned for before the event; Mate to teach&lt;/LI&gt;&lt;LI&gt;VCI Day (Andy to attend)&lt;/LI&gt;&lt;LI&gt;Andy to teach vIDM module twice in Education Services Lounge&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;LI&gt;Connect Updates – Atlanta&lt;UL style="list-style-type: circle;"&gt;&lt;LI&gt;Registration numbers are good, but need more enrollments. Numbers calculated on 9/07.&lt;/LI&gt;&lt;LI&gt;Workshops are $825 each. Also offering $99 re-accreditation for EMA/EMP.&lt;/LI&gt;&lt;LI&gt;Sixteen students attending Sunday and Thursday; double accreditation dip&lt;/LI&gt;&lt;LI&gt;Team will staff Info Desk and Booth, plus present a road map/customer training success session&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;VCI-AW Updates&lt;/STRONG&gt;&lt;/P&gt;&lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;Recap of NAM Pilot and EMEA Beta&lt;/LI&gt;&lt;LI&gt;APJ/APAC Beta: (Mark/Pavan – Singapore)&amp;nbsp; &lt;UL style="list-style-type: circle;"&gt;&lt;LI&gt;Completed 08/26; Sho Hirabayashi (VMware), Simon Sung (Kenfil), Prasanthlal Prabhakaran and Teresa Ang (IVT System) and Amey Birjee (Koenig Solutions)&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;LI&gt;LATAM Beta: &lt;UL style="list-style-type: circle;"&gt;&lt;LI&gt;(2) Spanish/Portuguese/English speakers, (2) Portuguese/English speakers, (1) Spanish/English, (1) German/English speaker. &lt;/LI&gt;&lt;LI&gt;Beta ICW set for &lt;STRONG&gt;November 21&lt;SUP&gt;st&lt;/SUP&gt; – 24&lt;SUP&gt;th&lt;/SUP&gt; &lt;/STRONG&gt;(Mark/Jordan/Ivan* – Atlanta)&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Content Updates&lt;/STRONG&gt;&lt;/P&gt;&lt;UL style="list-style-type: disc;"&gt;&lt;LI&gt;SDK 4hr ILT Agenda – Live; will be loaded to the community soon&lt;/LI&gt;&lt;LI&gt;Based on APAC/APJ ICW, decks were updated; refer to attached doc for changes. Decks have been loaded to community.&lt;UL style="list-style-type: circle;"&gt;&lt;LI&gt;&lt;STRONG style="color: red;"&gt;Instructors should downloaded the latest materials for delivery&lt;/STRONG&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;LI&gt;VMware Identity Manager module for AW-INTEG is re-vamped with AW / VMw technical configurations&lt;UL style="list-style-type: circle;"&gt;&lt;LI&gt;Adam to building a working vIDM demo in TRAIN. Once ready, the new deck will be loaded to community for delivery for AW-INTEG. September 2016 EDU Services Webcast will be used as a TTT for prep. &lt;A href="https://mylearn.vmware.com/mgrreg/plan.cfm?plan=48202&amp;amp;ui=www_edu"&gt;&lt;SPAN style="color: black;"&gt;coming soon!&lt;/SPAN&gt;&lt;/A&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;LI&gt;Recap of Cherry&lt;/LI&gt;&lt;LI&gt;Roadmap for Dragon Fruit&lt;UL style="list-style-type: circle;"&gt;&lt;LI&gt;Focus on new UI/console portal, Workspace ONE, and other planned updates&lt;/LI&gt;&lt;/UL&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 09 Sep 2016 20:43:00 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Legacy-Blogs/20160909-AirWatch-Education-Services-Program-Update-September/m-p/2765131#M837</guid>
      <dc:creator>admin</dc:creator>
      <dc:date>2016-09-09T20:43:00Z</dc:date>
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