How to edit AppVol so AppVol Agent will start a service

[Malkware]

Hello,

I'm working on virtualizing PSICapture in 2.18 appstacks. PSICapture has a service called Capture Services that is configured for Automatic Start. I'm having a difficult time doing so.

Symptom:

In both new AppVol and in Updated AppVol when the AppVol is assigned, the Capture Services service isn't Started when a user logs in.

In other new AppVols and Updated AppVols the service will be started when the user logs in.

I have not seen in logs where the Service is even attempted to be started after attachment. So, it doesn't appear that AppVol Agent thinks it needs to start the service after registering it.

Behavior Summary:

1. Update AppVol or Created new AppVol
2. Install & Configure Application
3. Assign AppVol
4. User logs in
5. Service is registered
6. Service is not started

1. Update AppVol or Created new AppVol
2. Install & Configure Application
3. Assign AppVol
4. User logs in
5. Service is registered
6. Service is started

All capture steps are the same between scenarios.

Is there a way to manually edit the AppVol and force the agent to start the service? Or someplace else to check?

[Malkware]

Update:

I managed to get the application by itself into an AppStack. I am then able to update that appstack for each Dept as needed. However, sometimes the Service in question disappears during the update process. WHY?!