3 Replies Latest reply on Sep 16, 2020 8:11 PM by ashilkrishnan

    SRM page shows internal error message.

    MICDROP Novice

      Hi, all.

       

      I'm using SRM 8.2 and configuration was completely finished.

       

      However, often when I log in to web UI, SRM page can't load information with below error messages.

       

       

      1. site recovery manager [com.ctc.wstx.exc.WstxLazyException] Read timed out

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      2. Failed to retrieve pairs from extension server at https://m02srm02a:443/drserver/vcdr/vmomi/sdk.Failed to connect to Site Recovery Manager Server at https://m02srm02a:443/drserver/vcdr/vmomi/sdk. Reason: https://m02srm02a:443/drserver/vcdr/vmomi/sdk invocation failed with "java.net.SocketTimeoutException: Read timed out"

       

       

       

       

       

       

       

       

        

      Refreshing multiple times displays the SRM page, but this is not correct.

       

      What can I do?

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      Regards.