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Here are the steps to reset the password for the root account
- Login to Skyline appliance using VMRC or Web console on vCenter
- Enter the current password for root account
- Type command 'passwd'
- Enter the new password
The following KB artcile also has information about resetting the password from the Grub Menu.
Skyline root password is set to expire every 90 days. If you like to change the setting, please login to the Skyline UI using Admin credentials to change the setting to a value of your choice.
Thank you Chizl10 for the feedback. In addition to Kishore's response, we have opened an internal engineering ticket to update the Skyline Collector root password expiration email notification with the correct instructions.
Any further questions, comments, or feedback, please let us know. Thank you.