1 Reply Latest reply on Sep 7, 2020 8:37 AM by michiel_dhont

    Error "/usr/lib/libpreload.dylib: mach-o, but wrong architecture" on macOS 10.15.6

    RoseWahlin Lurker

      One of our customers who is using an older version of our product has contacted us to let us know it is failing to install on macOS 10.15.6, with this error:

      <installername>.app/Contents/MacOS/installbuilder.sh

      dyld: could not load inserted library '/usr/lib/libpreload.dylib' because no suitable image found.

      Did find:  /usr/lib/libpreload.dylib: mach-o, but wrong architecture  /usr/lib/libpreload.dylib: stat() failed with errno=1/Volumes/<installer dmg>/<installername>.app/Contents/MacOS/installbuilder.sh: line 18: 43039 Abort trap: 6 "`dirname \"${0}\"`/$executable" "$@"

       

      This is with InstallBuilder version 17.4.0.

       

      Is there any workaround for this?

       

      Thank you,

      Rose