who can help
Please read the first article in my signature.
Product?
Version?
Screenshot?
Recent actions or changes?
Product: VMware-VCSA-all-6.5.0-9451637
Version 6.5
Recent actions or changes?
What are you trying to do when the error appears?
Have you taken any troubleshooting steps such as restarting services or restarting the entire VCSA VM?
HI scott28t i was trying to logon to the vcsa web portal
Recent actions or changes? (asking for the 3rd time)
Have you taken any troubleshooting steps such as restarting services or restarting the entire VCSA VM? (asking for the 2nd time)
Yes sorry, any action has been made, i realize that i cannot connect since friday, i restart all services but some failed and after i restart several time the VCSA.
See log when i try to restart services:
ervice-control --start vmware-cm
Perform start operation. vmon_profile=None, svc_names=['vmware-cm'], include_coreossvcs=False, include_leafossvcs=False
2020-08-31T16:57:15.150Z Service cm state STOPPED
Error executing start on service cm. Details {
"resolution": null,
"detail": [
{
"args": [
"cm"
],
"id": "install.ciscommon.service.failstart",
"localized": "An error occurred while starting service 'cm'",
"translatable": "An error occurred while starting service '%(0)s'"
}
],
"componentKey": null,
"problemId": null
}
Service-control failed. Error {
"resolution": null,
"detail": [
{
"args": [
"cm"
],
"id": "install.ciscommon.service.failstart",
"localized": "An error occurred while starting service 'cm'",
"translatable": "An error occurred while starting service '%(0)s'"
}
],
"componentKey": null,
"problemId": null
}
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
tail /var/log/vmware/vmcad/certificate-manager.log
2020-08-31T17:00:11.201Z INFO certificate-manager all services stopped successfully.
2020-08-31T17:00:11.201Z INFO certificate-manager None
2020-08-31T17:00:21.211Z INFO certificate-manager Running command :- service-control --start --all
2020-08-31T17:00:21.212Z INFO certificate-manager please see service-control.log for service status
Service-control failed. Error Failed to start vmon services.vmon-cli RC=1, stderr=Failed to start cm, vpxd-svcs, vapi-endpoint services. Error: Operation timed out
2020-08-31T17:08:18.236Z ERROR certificate-manager None
2020-08-31T17:08:18.236Z ERROR certificate-manager Error while starting services, please see log for more details
2020-08-31T17:08:18.236Z ERROR certificate-manager Error while performing rollback operation, please try Reset operation...
2020-08-31T17:08:18.236Z ERROR certificate-manager please see /var/log/vmware/vmcad/certificate-manager.log for more information.
vmware-vpxd is stopped
/etc/init.d/vmware-vpxd start
<30>Aug 31 17:18:19 vmware-vpxd: VC SSL Certificate does not exist, it will be generated by vpxd
Executing pre-startup scripts...
Traceback (most recent call last):
File "/usr/lib/vmware-vpx/py/vccfg.py", line 493, in <module>
sys.exit(VcvaConfigCmd().run())
File "/usr/lib/vmware-vpx/py/vccfg.py", line 455, in run
opMethod()
File "/usr/lib/vmware-vpx/py/vccfg.py", line 396, in readCmd
result = self.readValues(args)
File "/usr/lib/vmware-vpx/py/vccfg.py", line 156, in readValues
cfgViewsList = self.getKeyCfgViewList(configKey, readOnly=True)
File "/usr/lib/vmware-vpx/py/vccfg.py", line 87, in getKeyCfgViewList
self.cfgFileStores[filename] = cfgViewClass.createFileStore(filename)
File "/usr/lib/vmware-vpx/py/shellvarcfg.py", line 53, in createFileStore
return PlainTextFile(filename)
File "/usr/lib/vmware-vpx/py/shellvarcfg.py", line 21, in __init__
raise CfgException("Cannot open file: " + self.filename)
<30>Aug 31 17:18:19 vmware-vpxd: Starting vpxd by administrative request.
success
<30>Aug 31 17:18:21 vmware-vpxd: Waiting for vpxd to start listening for requests on 8089
root@VCSASRV [ ~ ]# tail /var/log/vmware/vpxd/vpxd.log
2020-08-30T09:35:18.974Z info vpxd[7FB382886800] [Originator@6876 sub=[SSO][CreateSsoFacade]] [CreateUserDirectory] Groupcheck URI set to: https://VCSASRV.dpworld.sn/sso-adminserver/sdk/vsphere.local
2020-08-30T09:35:18.974Z info vpxd[7FB382886800] [Originator@6876 sub=[SSO][SsoCertificateManagerImpl]] Try to connect to SSO VMOMI endpoint
2020-08-30T09:35:19.071Z error vpxd[7FB382886800] [Originator@6876 sub=[SSO][SsoFactory_CreateFacade]] Unable to create SSO facade: N5Vmomi5Fault11SystemError9ExceptionE(vmodl.fault.SystemError)
--> [context]zKq7AVECAAAAAHU4kAARdnB4ZAAAJGcrbGlidm1hY29yZS5zbwAA9B4bAD5vGAFWOhlsaWJ2bW9taS5zbwABbkMZAWIqEQFBLBEBzGISAt7TDWxpYnNzby10eXBlcy5zbwAD5muJdnB4ZAAD56x1AzigdQNYYFUD/Q1VA2qxUwTgBQJsaWJjLnNvLjYAA3WpUw==[/context].
2020-08-30T09:35:19.071Z error vpxd[7FB382886800] [Originator@6876 sub=Main] Init failed. SystemError: N5Vmomi5Fault11SystemError9ExceptionE(vmodl.fault.SystemError)
--> [context]zKq7AVECAAAAAHU4kAAKdnB4ZAAAJGcrbGlidm1hY29yZS5zbwAA9B4bAD5vGAEY5lR2cHhkAAEt6FQBjmBVAf0NVQFqsVMC4AUCbGliYy5zby42AAF1qVM=[/context]
2020-08-30T09:35:19.072Z warning vpxd[7FB382886800] [Originator@6876 sub=VpxProfiler] ServerApp::Init [TotalTime] took 13403 ms
2020-08-30T09:35:19.072Z error vpxd[7FB382886800] [Originator@6876 sub=Default] Failed to intialize VMware VirtualCenter. Shutting down
2020-08-30T09:35:19.072Z info vpxd[7FB382886800] [Originator@6876 sub=SupportMgr] Wrote uptime information
2020-08-30T09:37:19.081Z info vpxd[7FB382886800] [Originator@6876 sub=Default] Forcing shutdown of VMware VirtualCenter now
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Have you searched VMTN and tried the solutions offered up by others who experienced this problem? Someone posts this about once per week, and at this point just about every possible solution has already been written about.
hey, hope you are doing fine:
Check this out:
Vcenter won't start
vCenter login is error (Error in service module)
503 Service Unavailable (Failed to connect to endpoint:
Cannot start vCenter: 503 Service unavailable
Hope this works