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ekamil1
Contributor
Contributor

Failed - An error occurred while saving the snapshot: Unable to save snapshot file.

Hello

when I try to take a snapshot of the esxi then vm automatically turns off and:

Failed - An error occurred while saving the snapshot: Unable to save snapshot file.

Errors

An error occurred while saving the snapshot: Unable to save snapshot file.

An error occurred while taking a snapshot: Unable to save snapshot file.

this only happens when I Uncheck the "Snapshot the virtual machine's memory"

can someone help me?

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Lalegre
Virtuoso
Virtuoso

Hey ekamil1

What if you trigger the same operation but unchecking the Quiesce option? If this works try to re-install the VMware Tools sometimes it fixes the issue.

Also, do you have free space on the Datastore where the VM is placed?

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ekamil1
Contributor
Contributor

snapshot does not work at all, the vm shuts down by itself , I reinstalled esxi to the latest version and the same thing continues

the problem started when the power ran out while the vm was snapshots

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Lalegre
Virtuoso
Virtuoso

Could you please browse the datastore folder where the VM is located and paste here the content?

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