4 Replies Latest reply on Jul 30, 2020 8:43 PM by CharlesTchia

    SAAS upgrade gotchas?

    CharlesTchia Enthusiast

      Hi All


      I've done a few on-prem upgrades in the past, and earlier this year we've finally moved to SAAS (thank goodness before all this COVID madness). Doing on-prem upgrades has always been a sweaty palm experience personally, all the communications for our business users about outage, pre-req checks, lining up network and server support just in case, testing etc etc.


      We're currently 19.02 so need to get off it soon before September, looking at either 2004 or 2007. I've had a read through https://kb.vmware.com/s/article/2960929?lang=en_US and it seems all pretty straightforward, schedule it in, then test after that. Seems too good to be true? We only have ACCs on prem, no other auxiliary devices like SEG, MAG, or CG.


      Anyone else gone through the SAAS upgrade experience?


      Hope you're all safe and well.