3 Replies Latest reply on Jul 15, 2020 7:04 AM by ashilkrishnan

    SRM Recovery Plan Failing RHEL6 - VMtools issue?

    paradise313 Lurker

      SRM Version 8.2.0, Build 14761905

      RHEL 6.0

       

      Recovery job is failing and unfortunately VMware support has not provided a solution. VMtools 10.3.21 running on guest. Confirmed that VGAuthService  is running on RHEL6 guests. Hoping someone can help solve this mystery. Thank you.

      Power on priority 1 VMsError - Cannot complete operation because VMware Tools is not running in this virtual machine. A general system error occurred: vix error codes = (3016, 0). A general system error occurred: Invalid fault2020-07-13 21:13:18 (UTC 0)2020-07-13 21:57:58 (UTC 0)00:44:40
      6.1. RHEL 6 VMError - A general system error occurred: Invalid fault A general system error occurred: vix error codes = (3016, 0). 2020-07-13 21:13:18 (UTC 0)2020-07-13 21:57:58 (UTC 0)00:44:40
      6.1.1. Guest startupSuccess2020-07-13 21:13:18 (UTC 0)2020-07-13 21:17:27 (UTC 0)00:04:09
      6.1.2. Customize IPError - "Received SOAP response fault from [<cs p:0000020c46090d40, TCP:es-sdc-wvc1.es.govt.state.ma.us:443>]: createTemporaryDirectory A general system error occurred: vix error codes = (3016, 0). " A general system error occurred: vix error codes = (3016, 0). 2020-07-13 21:17:27 (UTC 0)2020-07-13 21:57:58 (UTC 0)00:40:31
      6.1.3. Guest shutdownError - A general system error occurred: Invalid fault2020-07-13 21:57:58 (UTC 0)2020-07-13 21:57:58 (UTC 0)00:00:00