Thank you for posting your query in Community.
Could you please help to collect vm-support logs? You can choose "Collect Support Data" from the Help menu.
We think the vm-support logs are more helpful, and kindly please upload your log and help us investigate it. Thanks.
Thanks for the reply.
I have collected the support data. Where should I upload it to?
Thanks in advance.
Thanks a lot! Can you upgrade to below FTP site?
FTP Server: ftpsite.vmware.com
Thanks for the swift response.
Have uploaded it to the ftp site.
Could you please let us know the name of the bundle files that you uploaded? Thanks.
The name of the uploaded zip folder is:
I can re-upload if needed with a more unique name if that would help.