0 Replies Latest reply on Jul 2, 2020 8:04 AM by CompassITCanada

    VCSA SMTP Alerts not going out via port 587 despite being configured in Advanced Settings

    CompassITCanada Lurker

      Doesn't seem to be too much on the internet and I have a case open with support # SR 2013496530 so I'm looking for inspiration here

       

      I have set advanced settings for SMTP specify the Office relay FQDN username, password and port 587.

       

      I have also edited the submit.cf and added smartest entry which is still active ie. DS[smtp.office365.com] and restarted sendmail.

       

      When I trigger an alarm I get an error in Events saying that

      Alarm 'TEST SMTP ALERT' on

      cannot send email to dturner@lxxxxxxxxxx.xxx

       

      I look at the firewall logs and I see it is still trying to connect to Microsoft server on port 25.

       

      I tried adding in the port number to Submit.cf in the SMTP daemon options, restarted sendmail but still went out on port 25 so I have since commented this out and restarted sendmail.

       

      Anyone got any other configuration suggestions please?