VMware Cloud Community
jpotrzeba
Contributor
Contributor

Unable to receive email alerts (STARTTLS port 587 configured). vSphere7

Hello, we are in the process of setting up Email Notification Alerts for vSphere 7 and we are currently having issues with receiving the emails. We have the SMTP username and password configured under 'Advanced Settings' and we want to use port 587 (STARTTLS). We are currently seeing the following messages:

sendmail status:

Jun 23 16:06:54 <vsphere hostname> sendmail[31988]: STARTTLS=client, relay=smtp.gmail.com., version=TLSv1.2, verify=FAIL, cipher=ECDHE-ECDSA-AES128-GCM-SHA256, bits=128/128

Jun 23 16:06:54 <vsphere hostname> sendmail[31986]: 05NG6s0U031983: to=<personal email>, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=121155, relay=smtp.gmail.com. [142.250.31.109], dsn=5.0.0, stat=Service unavailable

/var/mail/root:

  ----- The following addresses had permanent fatal errors -----

<personal email>

    (reason: 530-5.7.0 Authentication Required. Learn more at)

   ----- Transcript of session follows -----

... while talking to smtp.gmail.com.:

>>> MAIL From:<> SIZE=2524

<<< 530-5.7.0 Authentication Required. Learn more at

<<< 530 5.7.0  https://support.google.com/mail/?p=WantAuthError o66sm13883561qka.60 - gsmtp

554 5.0.0 Service unavailable

Are there any additional setup that is needed for vSphere in order to gmail to accept these emails?

Thanks,

Josh

Reply
0 Kudos
1 Reply
jburen
Expert
Expert

Did you check the url that is referenced? Check Gmail through other email platforms - Gmail Help

Consider giving Kudos if you think my response helped you in any way.
Reply
0 Kudos