3 Replies Latest reply on Jul 29, 2020 8:20 AM by surajr04

    VDI via UAG with zero client and pre-login message

    heloma Novice

      I'm having aN issue, when I enable the pre-login message via the connection server, should I login via the UAG from a PCoIP Device, it never forwards to the connection server to display the pre-login message (using a PCoIP device only).  It just loops me back to enter the RSA login.  If I login directly to the Connection Server with the same zero client, I see the Pre-login Message just fine.

       

      My desired sequence:

      • Access VDI via the UAG using PCoIP Device
      • Get RSA prompt, authenticate
      • See Pre-login Message fed from Connection Server
      • Get Username / Password prompt
      • Login successful

      My current sequence:

      • Access VDI via the UAG using PCoIP Device
      • Get RSA prompt, authenticate
      • Get RSA prompt, authenticate (loop)

       

      My desired sequence works via the UAG using the Horizon Client and HTML Access.