4 Replies Latest reply on Jul 28, 2020 3:09 PM by chengtmskcc

    DEP Token Deleted from Console on 6/8/2020??

    RafaelVenegas Lurker

      We manage 2 AirWatch Environments that are both on CN156.  We noticed today that the DEP Token on both had been deleted.  The consoles display the prompt below:

       

      "The DEP token appears to have been deleted or the system is unable to request the required information.  Please check the status of the token in Apple Business Manager portal."

       

      Business Portal shows that both tokens communicated last on 6/8/202.  However, when have a third MDM (non-AirWatch) whos token is still active and communicating to Business Portal.  This seems to be something caused by a change on the CN156 environment.  Anyone else having this issue?