Wsappx service - High Processor alerts and Start menu issues

[Poom22]

Hi Guys

Horizon 7.10 , windows 1903 and App volumes 2.18.2 using linked clones , app volumes contains Profile only

Randomly my Machines get High processor alerts fro the Wsappx service and the start menu doesn't load

I've run lots of fixes on m yGolden image  ( VMware Knowledge Base  )  and even rebuilt it as i thought optimization tool was to blame, but it still happens

It's like it is trying to download the start menu but can't

[Shreyskar]

Can you isolate the issue outside appvolumes and horizon agent?

Connect to any one of the VDI from vcenter console > Uninstall both the agents from VDI > Reboot (from within OS)and check if the process still consumes high CPU usage.