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Noel
Expert
Expert

Linux Guests (Mint 19.3) on Linux (19.3) hosts no longer have drag 'n drop or cut & paste support for files after upgrade to 15.5., even with open-vm-tools 11.1

The title pretty much makes the point.  I am working around the problem by using shared folders, which do work between the guest and host.

When doing a d&d or c&p, the Error while copying dialog detail says 'Error when getting information for file "/Zsv1YQ/<filename>": No such file or directory'I

It appears to be one-way.  I can move TO the guest, but not TO the host.

This is reproducible.  I've restarted the systems, I've restarted (/etc/init.d/vmware restart) on the host, and restarted vmware-tools on the guest.  Nothing has resolved the problem.

All of this was working fine prior to the upgrade (from 15.5.2).

vmtoolsd -v reports 10.3.21.249 (build-14772444)

I have also tried it with open-vm-tools 11.05.17716 and VMwae Tools for MS-Windows 11.0.5 with the same results.

HOWEVER, upgrading MS-Windows to 11.0.6 fixed the problem there.  So I manually built open-vm-tools 11.1.0 from source.  No success.

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This is now a bug against open-vm-tools: Linux Guests (Mint 19.3) on Linux (19.3) hosts no longer have drag 'n drop or cut & paste support fo...

Message was edited by: Noel Changed to add current status.

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3 Replies
watcher1
Enthusiast
Enthusiast

Same problem!

I’m running VMware 15.5.6 on Linux 5.6.11 (Fedora). I’ve found that Drag&Drop only works one way. I can drag from Host to Guest fine, but attempting to drag or copy from Guest to Host produces an error such as:

Error when getting information for file “/Hj1Ipo/asdf.txt”: No such file or directory

The directory indicated does not exist and seems to be randomly generated. This was just a test “txt” file on the guest desktop.

I get the same error from both Linux and Windows Guests, although the non-existant directory changes.

… It looks like “Shared Folders” also fail. Fortunately USB works.

————– more detail ———–

It looks like Drag&Drop from a Linux guest generates a dynamic directory in {home}/.cache/vmware/drag_and_drop/pWMTEe with a copy of what’s being dragged.

The error refers to No such file or directory for /{dynamic_directory}. Note the leading slash /.

If I copy “{home}/.cache/vmware/drag_and_drop/pWMTEe” to “/pWMTEe” in the root directory and select “Try Again”, it finds the directory. It seems like there is an incorrect leading slash somewhere forcing an absolute path instead of a relative path.

Strangely, a Windows Guest will Copy/Paste to the Linux Host but it won’t Drag&Drop. Linux Guests do neither.

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scott28tt
VMware Employee
VMware Employee

Did you read this at the bottom of the post above?

Linux Guests on Linux (19.3) hosts no longer have drag 'n drop or cut & paste support for files afte...

(I won’t add this reply to all 3 of the posts you just commented on)


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watcher1
Enthusiast
Enthusiast

Did you read this at the bottom of the post above?

Linux Guests on Linux (19.3) hosts no longer have drag 'n drop or cut & paste support for files afte...

I missed that, thanks!

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