0 Replies Latest reply on May 22, 2020 9:05 AM by gmc1979

    Error when registering with QR Code Android Enterprise COPE new phone ' Failed to register google account'

    gmc1979 Lurker

      Hi,

       

      I'm enrolling  Samsung A70 devices with a staging user with QR code mode, Android Enterprise COPE, (WS1 2001)

      I have set All Settings --> Devices & Users --> Android --> Android EMM Registration --> Enrollment Settings --> Work Managed Enrollment Type --> device based.

      After 9 devices I get the error "Failed to register Google Account".

      I also tried to create a new staging account and delete the restriction profile, but this time the error appeared on the thirteenth device.

      Could it be a connectivity problem?

      Or do you think you need a new Android EMM Registration?

       

      Thank you,

      Gianmarco