7 Replies Latest reply on May 28, 2020 9:40 AM by Prutherford

    Cant set up Auto-enrollment because domain is still tied to old on-prem airwatch.

    Prutherford Lurker

      I have started a trial of Workspace One for my company and all the setup was going well until I got to setting up the email domain for auto-enrollment. After doing some digging and reading a couple KB I have found the issues the problem being is I cant find how to fix it and I am not able to make a support ticket or call support. The issue boils down to my company used air watch until about 5 years ago right about the time I came about the servers where deleted by the server admin at the time and the passwords removed from our password database so I do not have a way to go back in to that server and remove the email domain. Do I have any options?

       

       

      Thanks,

      Patrick